Jobs at TigerConnect

Own the vision, roadmap, packaging, interoperability strategy, partnerships, and delivery planning for TigerConnect Smart Room. Lead development across bedside TV, digital signage, nurse call, alarm routing, virtual care, and AI-powered patient experiences. Drive HL7v2 and FHIR integrations, Epic ecosystem requirements, legacy migration, partner evaluations, customer outcomes, and cross-functional execution across hospital and enterprise environments.

Own the full enterprise sales cycle for TigerConnect’s Nurse Call solution, targeting acute care health systems across the U.S. Responsibilities include prospecting, pipeline management, consultative discovery, solution demonstrations, forecasting, CRM updates, and contract closure. The role requires building relationships with hospital executives and clinical stakeholders, navigating complex multi-party sales processes, exceeding quotas, and developing expertise in Nurse Call system design and configuration.

Own the full enterprise sales cycle for TigerConnect’s clinical collaboration platform across large healthcare systems and IDNs. Develop executive relationships, territory strategies, and high-value pipelines; lead consultative demonstrations, business cases, negotiations, and contract closes. Navigate complex buying committees and partner cross-functionally with internal teams. Forecast opportunities, maintain CRM accuracy, and communicate platform value across clinical, operational, technical, and executive stakeholders.

Lead enterprise implementations of TigerConnect healthcare software from initiation through closure. Responsibilities include software configuration, stakeholder and resource management, risk and budget oversight, organizational change management, user training, executive reporting, customer onboarding, quality assurance, and process improvement. Collaborate with product, engineering, solution design, and clinical teams while ensuring projects meet scope, schedule, budget, customer value, and ROI objectives.

Drives new-logo acquisition and revenue growth among mid-market healthcare organizations. The Account Executive owns healthcare decision-maker relationships, builds high-volume pipelines, conducts consultative discovery and product demonstrations, manages opportunities through close, and meets sales quotas. The role requires SaaS sales experience, acute healthcare selling experience, strong solution-selling abilities, and effective collaboration with Sales Development, Marketing, and cross-functional teams.

Manage strategic enterprise healthcare accounts as a trusted advisor, driving adoption, retention, expansion, advocacy, and measurable business value. Develop success plans, conduct business reviews, analyze usage data, support onboarding and training, resolve issues, identify growth opportunities, and collaborate with Sales, Product, Support, Marketing, Implementation, and Professional Services teams.

Manage and optimize customer success systems, automations, health scores, playbooks, journeys, dashboards, and KPIs. Troubleshoot complex CS systems, lead process improvements, develop knowledge-base documentation, and guide AI-powered analytics and workflows. Partner cross-functionally with Product, Marketing, Sales, Revenue Operations, and Enablement to improve retention, growth, efficiency, training, and customer success outcomes.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.