Software Engineer (Hybrid)

Reposted Yesterday
Be an Early Applicant
2 Locations
Hybrid
80K-131K Annually
Entry level
Insurance
The Role
Build, maintain, and enhance customer-facing digital claims applications across the full software development lifecycle. Responsibilities include analyzing dependencies, designing solutions, writing secure and performant code, documenting systems, developing unit and integration tests, troubleshooting applications, and collaborating with engineering teammates. The role uses React, NestJS, TypeScript, AWS, SQL, CI/CD, and observability tools in a hybrid Madison or Boston office environment.
Summary Generated by Built In
Join the Digital Claims team as a Software Engineer and build, maintain, and elevate the digital claims experience for our customers. If you’re a collaborative, driven problem-solver who thrives on learning new technologies, adapting quickly, and delivering high-quality, user-centric web applications, we want you on our team! 
You’ll work with a focused engineering team across the full development life cycle, from evaluating design options and dependencies to testing and shipping production-ready code, using a modern stack that includes React, NestJS, TypeScript, and AWS. We value reliable engineering practices and a forward-thinking approach to development, including using AI-assisted tools to streamline our daily workflows. 
You will report to Senior Manager, Engineering
#LI-Hybrid
Role Not open to sponsorship.

Position Compensation Range:

$80,000.00 - $131,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Design, build, and deliver features for customer-facing digital claims applications while adhering to engineering standards and quality requirements.
  • Analyze system dependencies, integration points, and impacts of proposed changes; provide recommendations and solutions.
  • Maintain clear documentation for design decisions, estimates, code components, performance metrics, and system updates.
  • Develop and execute unit and integration tests, and contribute to broader team testing efforts.
  • Collaborate with teammates to evaluate workflows, data usage, and processes to validate requirements.
  • Create secure, high-quality, high-performing code while supporting team standards for design, quality, and security.
  • Participate in team initiatives and take on additional responsibilities to help achieve team goals.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service
  • Basic knowledge and understanding of integration and migration strategies and technologies.
  • Basic knowledge and understanding of application architecture, design alternatives, and development standards.
  • Demonstrated experience developing complex software/systems using one or more programming language.
  • Demonstrated experience interpreting, modifying and writing application system design and program specifications.
  • Demonstrated experience using and supporting integration and communications technologies between applications, databases and technology platforms.
  • Demonstrated experience using relational databases and standard query language (SQL).
  • Solid knowledge and understanding of systems development life cycle (SDLC).
  • Solid knowledge and understanding of activities, tasks, tools and techniques for testing applications to ensure adherence to functional and quality requirements.

Preferred Qualifications

  • Experience with React and NestJS development.
  • Proficiency in HTML, CSS, JavaScript, and TypeScript.
  • Familiarity with AWS services, including Fargate, Lambda, and DynamoDB.
  • Experience with Git and CI/CD pipelines, preferably GitLab.
  • Knowledge of automated testing frameworks, such as Jest.
  • Ability to troubleshoot applications using logs and observability tools like Datadog.
  • Experience leveraging AI-assisted development tools while reviewing, testing, and maintaining ownership of code quality

Licenses:

•Not Applicable.

Travel Requirements

•Up to 10%.

Physical Requirements

•Work that primarily involves sitting/standing.

Working Conditions

•Not Applicable.

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. 
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you will be expected to work a minimum of 10 days per month out of our Madison, WI or Boston, MA offices.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

#LI-AB1

Skills Required

  • Demonstrated experience providing customer-driven solutions, support, or service
  • Basic knowledge of integration and migration strategies and technologies
  • Basic knowledge of application architecture, design alternatives, and development standards
  • Demonstrated experience developing complex software or systems using one or more programming languages
  • Demonstrated experience interpreting, modifying, and writing application system design and program specifications
  • Demonstrated experience using and supporting integration and communications technologies between applications, databases, and technology platforms
  • Demonstrated experience using relational databases and SQL
  • Solid knowledge of the software development life cycle
  • Solid knowledge of application testing activities, tools, and techniques
  • Experience with React and NestJS development
  • Proficiency in HTML, CSS, JavaScript, and TypeScript
  • Familiarity with AWS services, including Fargate, Lambda, and DynamoDB
  • Experience with Git and CI/CD pipelines, preferably GitLab
  • Knowledge of automated testing frameworks such as Jest
  • Ability to troubleshoot applications using logs and observability tools such as Datadog
  • Experience leveraging AI-assisted development tools while maintaining ownership of code quality

American Family Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Family Insurance and has not been reviewed or approved by American Family Insurance.

  • Pay Growth & Progression — Compensation has seen multiple increases, including a higher internal minimum hourly wage effective 2025 for many customer‑facing and claims roles. These moves indicate continued investment to raise the pay floor and improve total rewards competitiveness.
  • Retirement Support — The total package includes a 401(k) with company match alongside a company‑funded cash‑balance pension, strengthening long‑term financial security. This combination is positioned as a standout element within the overall benefits mix.
  • Parental & Family Support — Paid parental leave was expanded in 2025 for birthing parents and for all parents, including adoptive and foster. Caregiver leave adds further family support within the leave portfolio.

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The Company
HQ: Madison, WI
16,528 Employees
Year Founded: 1927

What We Do

For more than 85 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family. American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.

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