Software Engineer - Forensics

Posted Yesterday
Santa Clara, CA, USA
In-Office
149K-224K Annually
Entry level
Software
The Role
Diagnose complex failures in hyperscale cloud storage deployments through root-cause investigations involving telemetry, memory dumps, low-level code, firmware, and distributed systems. Build automated diagnostics, predictive health monitoring, and AI-assisted tools. Collaborate with hyperscale customers and core engineering teams to resolve integration challenges and drive fleet-wide reliability improvements into product roadmaps.
Summary Generated by Built In

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Drive the technical resolution and stability of Everpure's highest-stakes cloud storage deployments for top-tier hyperscale partners. As a Senior Software Engineer on the Hyperscale Product Escalations team (known internally as a Forensics Engineer), you will serve as the technical bridge between field telemetry and core engineering, diagnosing high-complexity distributed systems failures and creating automation that anticipates issues before they impact customer workloads. You will directly influence customer trust, enable multi-million dollar account success, and help architect the future of hyperscale storage solutions built for AI-driven infrastructure.

WHAT YOU'LL DO

  • Lead Root-Cause Investigations: Analyze complex system behavior, memory dumps, field telemetry, and low-level code across platform, firmware, and software layers to isolate and resolve critical failures in large-scale distributed systems.
  • Build System Health Automation: Design and deploy automated diagnostics, predictive health-monitoring services, and AI-assisted workflow tools that reduce manual triage time and prevent recurring failure patterns across growing global fleets.
  • Direct Hyperscaler Engineering Collaboration: Partner directly with technical teams at hyperscale customer organizations to solve deep integration challenges, ensuring platform reliability and unlocking major expansion opportunities.
  • Engineer Fleet-Wide Reliability Improvements: File, prioritize, and drive long-term engineering fixes from escalation findings back into core product roadmaps to continuously elevate system stability.

WHAT YOU BRING

  • Systems & Storage Expertise: Deep hands-on experience in Linux systems engineering, platforms, or low-level firmware, along with a strong grasp of storage technologies (such as SSDs, NVMe, NAND, or distributed storage architectures).
  • Advanced Debugging & Software Engineering: Proven mastery of troubleshooting complex distributed systems using languages like Python, Go, or C++, paired with the ability to build automated tools for log analysis, telemetry, and system diagnostics.
  • Technical Communication & Problem-Solving: Ability to deconstruct intricate distributed systems failure modes into clear technical action plans, facilitating seamless collaboration with cross-functional SMEs and external engineering leadership.
  • Location & Work Environment: We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE


Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is:
$149,000$224,000 USD

WHAT YOU CAN EXPECT FROM US:

  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

Skills Required

  • Hands-on experience in Linux systems engineering, platforms, or low-level firmware
  • Strong knowledge of storage technologies, including SSDs, NVMe, NAND, or distributed storage architectures
  • Advanced troubleshooting experience with complex distributed systems
  • Software development experience using Python, Go, or C++
  • Ability to build automation for log analysis, telemetry, and system diagnostics
  • Strong technical communication and problem-solving skills
  • Ability to work primarily in the Santa Clara office

Everpure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.

  • Equity Value & Accessibility Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
  • Strong & Reliable Incentives Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
  • Healthcare Strength Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.

Everpure Insights

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The Company
HQ: Santa Clara, CA
4,090 Employees
Year Founded: 2009

What We Do

Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.

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