Software Engineer - Business Development Support (Open to hiring at the Senior Software Engineer level)

Posted 2 Days Ago
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Des Moines, IA, USA
Hybrid
Senior level
Healthtech • Insurance
The Role
Design, develop, test, implement, document, and maintain software supporting Wellmark’s business development agency and agent tools. Provide application and production support, contribute to solution architecture, resolve technical issues across on-premise, cloud-native, and hybrid environments, and perform root-cause analysis. Collaborate with UX, technology teams, leadership, and stakeholders to deliver accessible, usable solutions. Participate in Agile development, communicate technical information, and potentially mentor team members.
Summary Generated by Built In
Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. 

Job Description

This role will support the business development teams, focusing on the agency and agent tools. You will design, develop, test, implement, maintain, and document software solutions in support of Wellmark’s business strategy and Technology vision. Ensure completed activities meet specifications, requirements, and Wellmark standards. Collaborate with other areas of Technology to ensure solutions improve the user experience, pass minimum accessibility or usability criteria. Participate in determining Technology alternatives and solutions and assist with system integration.   

Job Leveling Note: This role can be filled at the Software Engineer or Sr. Software Engineer depending on work experience, skills, and demonstrated ability.  We invite you to apply whether you have the minimum experience required described below or if you have much more experience!  

Qualifications

Preferred:  

  • MEAN full stack development experience or strong object-oriented experience  
  • Experience working within a SAFe/Agile team environment.  
  • Proficiency with test-driven development   
  • Ability or interest in mentoring/coaching others.  
  • Experience partnering with global staffing vendors to deliver projects.  

Required:  

  • Bachelor’s degree in Computer Science, MIS, or related field of study and at least 1 year of software development experience (ex. Angular, NodeJS, TypeScript, C++, .NET, Java, SQL) OR 5+ years of related and applicable experience.  
  • Strong analytical problem-solving skills. Accuracy and high attention to detail. Previous experience troubleshooting and developing creative technical solutions.  
  • Strong ability to gather information, perform necessary research needed for root cause analysis, problem definition and formulation, recommend solution implementation, verification, and ongoing optimization, using data to support recommendations.  
  • Demonstrated ability to build relationships to reach outcomes that gain the support and acceptance of all parties. Ability to communicate key information in a timely manner to the appropriate stakeholder audience with the ability to adjust communication style that will best suit the audience.  
  • Ability to communicate with and coach/mentor team members, while setting an example in maintaining a positive attitude, staying calm under pressure, being approachable, and respectful and taking responsibility when needed.  
  • Ability to thrive in fast-paced environment with changing priorities. Excellent organizational skills. Strong time management skills with the ability to set and meet established timeframes with little direction, while assuring data and information integrity.  
  • Eagerness to learn and stay current on industry trends and have a continuous learning mindset.   
  • Ability to collaborate and work as a team to accomplish goals and/or solve problems. Ability to earn trust and respect from peers, leadership, and stakeholders. Ability to learn by actively listening and applying coaching feedback.  
  • Ability to support and work within a diverse development team model including global staffing, crowd sourcing, etc.  

Senior Level Required:  

  • Bachelor’s degree in Computer Science, MIS, or related field of study, and at least 2 years of software development experience (ex. Angular, NodeJS, TypeScript, C++, .NET, Java, SQL) OR 6 years of related and applicable experience.  

Additional Information

a. Provide development and/or production support for key software applications and systems. Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements.  

b. Contribute to solutions architecture deliverables and decisions, through interpretation of architectural diagrams as inputs to the design deliverable. Apply the reference architecture, contribute to reusable assets, and produce technical specifications sufficient for development teams.   

c. Partner and problem-solve with the UX team in the development of solutions that improve the user experience, pass minimum accessibility or usability criteria.  

d. Work to resolve technical problems for on premise, cloud native, and hybrid applications and solutions.  

e. Support the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization. Provide analysis of defects to find root cause.  

f. Provide recommended solution(s) that promote successful delivery of business project objectives or production support objectives and support benefits realization.  

g. Identify issues and think through challenges in the form of options and solutions. Partner with others to identify resolutions to known issues, impacts to project or production outcomes if not resolved, and determine when to escalate when necessary.  

h. Communicate and provide regular updates and key information in a timely manner to leadership as well as the appropriate stakeholder audience. Collaborate and work as a team to accomplish goals and/or solve problems.  

i. Other duties as assigned. 

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants 

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them. 

Skills Required

  • Bachelor’s degree in Computer Science, MIS, or a related field plus at least 1 year of software development experience, or 5+ years of related applicable experience
  • For the Senior Software Engineer level: Bachelor’s degree in Computer Science, MIS, or a related field plus at least 2 years of software development experience, or 6 years of related applicable experience
  • Software development experience with technologies such as Angular, Node.js, TypeScript, C++, .NET, Java, or SQL
  • Strong analytical problem-solving, troubleshooting, root-cause analysis, and technical solution development skills
  • Ability to research problems, recommend solutions, verify implementations, and optimize ongoing results using data
  • Strong relationship-building and stakeholder communication skills, including adapting communication style to the audience
  • Ability to communicate with and coach or mentor team members
  • Excellent organizational and time-management skills, with the ability to meet deadlines with little direction
  • Ability to collaborate effectively within a diverse development team, including global staffing and crowdsourcing models
  • MEAN full-stack development experience or strong object-oriented development experience
  • Experience working in a SAFe or Agile team environment
  • Proficiency in test-driven development
  • Ability or interest in mentoring and coaching others
  • Experience partnering with global staffing vendors to deliver projects

Wellmark Blue Cross and Blue Shield Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellmark Blue Cross and Blue Shield and has not been reviewed or approved by Wellmark Blue Cross and Blue Shield.

  • Fair & Transparent Compensation Pay is considered competitive in common frontline roles, with Customer Service Representative pay above typical market levels. Compensation is often viewed as a relative strength compared to other workplace factors.
  • Healthcare Strength Benefits are described as comprehensive, with medical, dental, and vision coverage highlighted as a differentiator. Strong health coverage appears to contribute meaningfully to overall pay satisfaction.
  • Retirement Support Retirement programs include a 401(k) with match alongside a separate pension, an uncommon combination in today’s market. Principal is identified as the retirement plan provider, reinforcing program stability.

Wellmark Blue Cross and Blue Shield Insights

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The Company
HQ: Des Moines, IA
1,783 Employees
Year Founded: 1939

What We Do

Wellmark Blue Cross and Blue Shield and its subsidiaries provide health coverage to more than 2 million members in Iowa and South Dakota. And through the Blue Cross Blue Shield Association, Wellmark is part of a trusted national network that insures more than 100 million people. That's nearly 1/3 of all Americans. Wellmark offers flexible benefit designs, competitive prices, and a large selection of providers. Nearly all physicians and hospitals in Iowa and South Dakota participate with Wellmark, and the Blue Cross and Blue Shield Association provides extensive national and international coverage. *Wellmark Blue Cross and Blue Shield is An Independent Licensee of the Blue Cross and Blue Shield Association serving Iowa and South Dakota.

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