Software Engineer - AI

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Ingram Micro is seeking a highly motivated Software Engineer to join our growing AI Engineering team. This role focuses on designing, developing, and deploying next-generation AI-powered solutions, including engineering productivity agents, enterprise automation agents, knowledge agents, code generation agents, and intelligent business workflow assistants. You will work at the intersection of Software Engineering, Generative AI, Agentic Systems, Data Engineering, and Cloud Technologies, building scalable solutions that drive productivity across the organization.

We are looking for a hands-on engineer with strong Python expertise, a solid foundation in software engineering principles, and a passion for experimenting with emerging AI technologies.

Your role:

AI Engineering & Agent Development

• Design and develop AI-powered agents for engineering, operations, support, and enterprise automation use cases.

• Build and maintain agentic workflows using modern AI frameworks and orchestration platforms.

• Develop Retrieval Augmented Generation (RAG) solutions leveraging vector databases and enterprise knowledge stores.

• Implement prompt engineering, context engineering, memory management, and multi-agent collaboration patterns.

• Integrate Large Language Models (LLMs) into enterprise applications and workflows.

Software Development

• Design, develop, test, and deploy scalable software solutions using Python and one of Java or .NET.

• Build RESTful APIs, microservices, and event-driven architectures.

• Participate in architecture discussions and contribute to technical design decisions.

• Write high-quality, maintainable, secure, and testable code.

• Collaborate with product managers, architects, and engineering teams to deliver innovative solutions.

Data & AI

• Work with structured and unstructured datasets to build AI-driven applications.

• Apply statistical analysis, data processing, and machine learning techniques to solve business problems.

• Create data pipelines and embeddings for semantic search and knowledge retrieval.

• Evaluate and benchmark AI models for quality, performance, and cost optimization.

Cloud & DevOps

• Deploy AI applications on cloud platforms.

• Build CI/CD pipelines for AI and software delivery.

• Monitor AI services and optimize for scalability, reliability, and observability.

What you bring to the role:

• Bachelor’s degree in Computer Science, Engineering, Artificial Intelligence, Data Science, or a related field.

• Minimum 3-5 years of relevant work experience.

• Strong proficiency in Python (mandatory).

• Strong proficiency in at least one Object-Oriented language: Java or NET (C#)

• Hands-on experience with: Agent Development Kit (ADK), LLM-based application development, Prompt Engineering, Context Engineering, AI Agent Orchestration, RAG architectures, Vector Databases, Embeddings and Semantic Search

• Python Ecosystem, strong experience with: NumPy, Pandas, Scikit-learn, NLTK, SpaCy, LangChain or equivalent frameworks, Data processing and analytics libraries

• Good understanding of data and statistics, including but not limited to statistics and probability, data and analysis, data modeling, data visualization, and AI evaluation methodologies.

• APIs & Backend Development: REST APIs, Microservices, JSON/XML processing, Authentication & Authorization

• Experience with Databases: PostgreSQL, SQL databases, NoSQL databases, Vector Databases (pgvector, Pinecone, Weaviate, ChromaDB, etc.)

• Exposure to one or more Cloud Platforms, such as: Google Cloud Platform (GCP), Amazon Web Services (AWS), and/or Microsoft Azure (Azure)

Preferred Qualifications

• Experience with ReactJS or modern frontend frameworks.

• Exposure to Machine Learning and NLP solutions.

• Experience with LLM platforms such as:

  • OpenAI

  • Google DeepMind

  • Anthropic

• Knowledge of MCP (Model Context Protocol).

• Familiarity with LangGraph, CrewAI, Semantic Kernel, AutoGen, or similar frameworks.

• Experience working in Agile environments.

• Knowledge of CI/CD, Docker, and Kubernetes

What Makes You Successful

We are looking for a go-getter engineer who:

• Has strong curiosity for emerging AI technologies.

• Learns quickly and thrives in ambiguous environments.

• Demonstrates ownership and accountability.

• Is passionate about building products from concept to production.

• Can independently investigate, prototype, and solve complex problems.

• Collaborates effectively across engineering, product, and business teams.

• Continuously experiments and drives innovation.

• Balances speed, quality, and business impact.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.