Senior Software Engineer, Infrastructure/Developer Tooling (Hybrid)

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

📍 Your Impact Starts Here

We’re looking for a Senior Software Engineer (Infrastructure/Developer Tooling) who’s passionate about building scalable systems and elevating the developer experience across the organization. You’ll play a critical role in shaping Homebase’s AWS-based infrastructure and internal tooling strategy - driving technical direction, influencing architecture, and enabling teams to move faster with confidence.

This is a high-impact role where you’ll operate as both a technical leader and a force multiplier for engineering velocity.

These are the key ways you'll contribute and create impact in this role:

• Lead the design and evolution of infrastructure, developer platforms, and internal tooling that enable Homebase engineers to build, test, and ship efficiently at scale

• Own and deliver large, ambiguous problem spaces end-to-end — from identifying opportunities, defining problems, and designing architecture to implementing and rolling out scalable solutions

• Build scalable backend services, automation systems, and internal developer tools using Ruby, Golang, and modern software engineering practices

• Architect and optimize AWS infrastructure for reliability, scalability, cost-efficiency, and performance

• Improve developer workflows by identifying friction points and building thoughtful, product-minded solutions that increase engineering velocity and reduce operational overhead

• Set technical direction and best practices for infrastructure, platform engineering, and developer experience, influencing decisions across teams

• Act as a technical leader and escalation point for complex infrastructure, platform, and production challenges

• Mentor junior engineers, partnering with them on projects they lead and supporting their growth through hands-on collaboration and guidance

• Partner cross-functionally with product, platform, and security teams to align infrastructure and developer tooling investments with business goals

• Drive innovation through experimentation with AI-powered observability, automation, and workflow improvements

• Continuously improve system reliability and developer productivity through metrics, feedback loops, and iterative enhancements

🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:

• 5+ years of experience in Software Engineering, Infrastructure Engineering, Platform Engineering, or related fields

• Strong experience building production software and internal tooling using Ruby and/or Golang (Python experience is also valuable)

• Proven ability to lead complex technical initiatives and deliver outcomes across ambiguous or undefined problem spaces, from problem definition and architecture through implementation and rollout

• Strong software engineering fundamentals, including system design, API development, debugging, testing, and maintainable architecture patterns

• 3+ years of experience with AWS or other cloud platforms in production environments

• Proficiency with Infrastructure as Code (Terraform preferred), CI/CD systems, and modern cloud infrastructure practices

• Strong understanding of containerized systems, distributed architectures, and deployment workflows

• Demonstrated impact improving developer experience and internal tooling through data-driven decisions and strong product thinking

• Strong expertise in observability, reliability, and incident response practices

• Experience serving as a technical leader in on-call rotations, handling incidents and guiding resolution

• Experience mentoring engineers and collaborating closely with junior team members on projects you lead

• Ability to operate effectively across both software development and infrastructure domains, balancing long-term platform investments with day-to-day operational excellence

• AI fluency: you’ve explored AI tools and can identify opportunities to leverage automation and intelligence to improve developer workflows

🤝 The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

• 💡 Be Customer Obsessed – Solve problems with empathy and creativity.

• ⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.

• 🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.

• 🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.

• 🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer (Canada)

• 💰 Ownership & Savings: Stock options + TFSA/RRSP with 4% company match

• 🏥 Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents

• ⏰ Time Flexibility: Flex time off + company holidays + designated focus periods

• 🤖 AI Access, For Real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.

• 👶 Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)

• 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly

• 🛡️ Protection Plans: Life insurance + short/long-term disability coverage

• 🍽️ Workspace Perks: Meals provided, team offsites, and Customer Days

• 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesday and Wednesday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.

What We Offer (United States)

• 💰 Ownership & Financial Security: Stock options + 401(k) with 4% match

• 🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options

• ⏰ Flexible Time: Flexible PTO + company holidays

• 🤖 AI Access, For Real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.

• 👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)

• 🛡️ Protection Plans: Life insurance + short/long-term disability coverage

• 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly

• 🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days

• 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesday and Wednesday are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.

What to Expect During the Interview Process

• Meet the Talent Acquisition team, Ryan H

• Meet the Hiring Manager, Het P.

• Participate in Technical Interviews

• Background Check + Offer Stage

• Welcome to the team, Homie 🎉

💜 Belonging at Homebase - We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!

Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

👋 Hey, We’re Homebase

Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2M+ workers—and we’re just getting started.

At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.