Jobs at Homebase

Lead partner marketing relationships, campaigns, go-to-market strategies, channel distribution, messaging, sales enablement, and performance optimization. The role coordinates cross-functional teams and partners such as Clover and franchise organizations to drive customer acquisition, product adoption, engagement, and revenue growth through measurable marketing programs.

Own end-to-end payroll implementation for small-business customers, serving as the primary contact from kickoff through first payroll. Responsibilities include collecting and reconciling payroll data, managing multiple client projects, training customers, resolving payroll and system questions, researching regulations, coordinating with Sales and technical teams, maintaining Salesforce records, and providing product feedback. The role requires advanced spreadsheet skills, strong communication, problem-solving, organization, and AI fluency.

Manage real-time workforce operations for the Customer Experience team, including intraday staffing adjustments, interim scheduling, work assignments, queue monitoring, escalations, reporting dashboards, and performance scorecards. Analyze workforce and customer support data with SQL and Looker to improve staffing decisions, identify trends, and enhance operational efficiency. The role also focuses on workflow automation, AI-powered productivity improvements, cross-functional collaboration, and continuous process improvement.

Leads a Denver-based team of 6–10 Account Executives, driving revenue growth, quota attainment, pipeline discipline, coaching, recruiting, and onboarding. Uses performance data and AI tools to improve prospecting, forecasting, sales velocity, and customer engagement. Partners with Revenue Operations, Product Marketing, and Customer Support on go-to-market strategy while fostering accountability, collaboration, and continuous development.

Serve as the embedded HR partner for Engineering, Product, Design, and Data leaders. Coach managers on performance, employee relations, organizational health, and difficult people decisions. Manage performance cycles, leave programs, immigration cases, and employment-law matters across Canada and the US. Build talent programs, analyze people data, improve HR workflows with AI, and provide operational guidance while collaborating primarily in Toronto on a hybrid schedule.

Front-line SDR responsible for high-volume outbound prospecting (100+ dials/150+ touches daily), qualifying SMBs, booking 10–15+ discovery calls weekly, maintaining CRM hygiene (Salesforce/HubSpot), executing personalized multi-channel sequences, using AI and sales automation, and partnering with AEs to optimize handoffs.

Lead strategy and execution for the first 30-day onboarding and activation experience to accelerate time-to-value, increase trial-to-paid conversion, and reduce drop-off. Ship AI-first features, run high-velocity A/B experiments, analyze behavioral analytics, and partner with Engineering, Design, Marketing, and GTM to optimize freemium and self-serve funnels.

Lead and grow the HB Assistant engineering team, own end-to-end delivery and architecture for web and mobile agentic experiences, partner with Product/Design/Data, drive engineering excellence (quality, monitoring, latency, data validation), and recruit top talent in a fast-moving AI-native environment.

Own the full sales cycle for high-intent small business owners in a fast-paced SaaS environment. Run consultative discovery calls, balance inbound and self-sourced opportunities, hold 10-15 business conversations daily, partner with SDRs, use proprietary AI tools, maintain accurate forecasting and CRM hygiene, and close deals with uncapped commission potential.

Lead a 20+ person Data & AI org owning strategy, platform, MLOps, applied AI productization, data governance, experimentation, and cross-functional partnership to drive AI-powered customer outcomes.

Own day-to-day Service Cloud administration and Salesforce support: manage cases, queues, automation, data hygiene, integrations, and the RevOps request queue. Triage requests, build declarative automations, maintain integrations, create documentation and training, and use AI tools to accelerate admin work.

The Software Engineer will build and maintain internal developer tools, optimize CI/CD pipelines, and collaborate across teams to enhance developer experience and infrastructure reliability.

Build and maintain high-performance tablet apps (iPad and Android) using React Native. Collaborate with product, design, and backend teams to deliver features, improve performance and reliability for millions of users, use AI tools to accelerate development, participate in code reviews and architecture, and contribute to the mobile technical roadmap.

Own and stabilize the marketing tech stack, ensure data quality and attribution, enable integrations between marketing channels and Salesforce, automate lifecycle and campaign workflows, lead MarOps projects, and drive cross-functional alignment across Marketing, RevOps, Analytics, and Data Engineering.

Lead the Growth engineering team to build and scale acquisition funnels, PLG motions, onboarding personalization, and retention systems. Drive high-cadence experimentation (A/B testing), integrate AI-powered personalization and automation, partner with Product/Design/Data/Marketing, make architectural decisions, and hire/coach engineers to move quickly while minimizing technical debt.

Lead and execute RevOps initiatives: administer and scale Salesforce and GTM tech stack, design forecasting and capacity frameworks, drive cross-functional projects, improve funnel performance, build reporting/visibility, and coach teams on AI-enabled workflows.

The Applied AI Scientist will work on developing and deploying AI systems, collaborating across teams to improve product features and drive customer impact through machine learning models.