Software Development Engineer

 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.  

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

We are looking for a talented software engineer to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 voice platform engineering team that is involved in the entire life cycle of development. You will be challenged with tasks related to concurrency, performance optimization and real time processing.

Responsibilities:

• Comprehend and Clarify Requirements: Expertly understand, interpret, and clarify both functional and technical requirements for product features.

• Collaborative Specification: Collaborate closely with Product Management and cross-functional teams to define precise software specifications.

• Architectural Influence: Play a pivotal role in shaping architecture and design decisions that steer the product's direction.

• Exquisite Design and Implementation: Craft elegant designs and meticulously implement code with a relentless commitment to high-quality standards.

• Micro-Services Expertise: Skillfully create and maintain modern micro-services integrated into the overarching system.

Qualifications:

• Java Expertise: Possess about 3 to 6 years of hands-on experience in Java and proficiency in multiple programming languages and paradigms.

• Technical Acumen: Hold a BS/MS degree in Computer Science or a closely related technical field where programming was a fundamental requirement.

• Proven Software Development Prowess: Demonstrate a track record of practical experience in software development.

• Java Mastery: Exhibit deep knowledge of Java concurrency, multithreading, and asynchronous APIs, along with comfort in Java internals (e.g., Classloading, Memory Management, Transaction Management, Performance, Annotation Processing).

• Design and Architecture Fluency: Be highly familiar with Object-Oriented design, common design patterns, integration patterns, and architectural principles.

• CI/CD Proficiency: Possess strong experience working within a CI/CD pipeline environment.

• Testing Excellence: Showcase expertise in writing unit tests and automating API testing, emphasizing that testing is a shared responsibility throughout development.

• Leadership and Initiative: As a motivated self-starter, confidently lead and guide fellow engineers while making informed decisions. Don't hesitate to assert yourself when necessary.

• Agile Estimation and Delivery: Bring experience in agile estimation and consistently meet project deadlines.

• API and Security Know-How: Exhibit expertise in REST API design, secure coding practices, and regular penetration testing during the development process.

• Full Lifecycle Proficiency: Demonstrate extensive knowledge of modern development practices and processes, covering the entire software development lifecycle.

• Database Mastery: Possess excellent knowledge of Relational Databases.

Added Advantage Knowledge on :

• VOIP Expertise: Experience with VOIP technologies, particularly Freeswitch/OpenSips/Kamailio, would be advantageous.

• Linux Environment Comfort: Familiarity with working in a Linux environment.

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