Search the 73 jobs at 8x8

As a Compliance and Technical Implementation Specialist, you will manage customer onboarding, API integration, ensure compliance with messaging regulations, and provide technical support. Responsibilities include customizing CPaaS solutions, conducting training sessions, and maintaining documentation for successful implementation and ongoing compliance.

The Account Executive is responsible for driving sales of Unified Communications and Contact Center solutions, focusing on commercial customers with 100-499 employees. Key tasks include prospecting, managing the sales cycle, negotiating deals, and exceeding revenue targets. This role requires a strong understanding of 8x8's product offerings and the ability to address complex customer needs.

The Senior Tax Analyst will prepare and review tax returns, coordinate with external providers, assist with telecommunications tax matters, conduct tax provision computations, analyze tax issues, manage audits, and maintain tax documentation.

The Senior Counsel, Privacy will lead the company's global privacy and data protection strategy, ensuring compliance with laws such as GDPR, CCPA, and HIPAA. Responsibilities include providing legal advice to various teams, managing data governance compliance, reviewing contracts, leading privacy training, and acting as a liaison with data protection authorities.

As a Lead Product Researcher, you'll conduct qualitative and quantitative research studies to gather user insights. You'll collaborate with cross-functional teams to prioritize findings, employ various research methods, and educate the team on usability principles to drive product strategy and design improvements.

This role involves designing and implementing technical solutions, focusing on high-performance, mission-critical services in a micro-services architecture. Responsibilities include building APIs, troubleshooting, ensuring system stability, and engaging in continuous improvement processes throughout the software development lifecycle.

The Research Operations Manager facilitates beta and user experience testing by managing participant recruitment and research program operations. This role standardizes research processes, collaborates across teams, and ensures compliance with research ethics and GDPR, while analyzing user feedback to improve product strategies.

The Compensation Programs Manager analyzes financial data related to employee benefits and compensation programs, ensuring compliance and accurate reporting. This role involves data analysis, managing benefits administration, and oversight of financial operations. Collaboration with HR, finance, and legal departments is essential, alongside process improvement initiatives.

The Senior Business Systems Analyst will optimize business processes and systems automation for lead to quote processes, collaborating with sales leaders and cross-functional teams to enhance Salesforce implementations, while providing continuous improvement and training.

The Salesforce Business Systems Analyst will enhance marketing and sales functions by designing and implementing Salesforce solutions. Responsibilities include collaborating with teams to gather requirements, optimizing lead management processes, configuring Salesforce tools, and utilizing data analysis for campaign performance improvement.

The Senior Business Systems Analyst will lead Salesforce implementation and optimization, focusing on business process optimization, systems automation, and improving the lead to quote processes. Responsibilities include managing Salesforce projects, collaborating with cross-functional teams, developing solutions, and conducting training.

The Strategic Account Manager at 8x8 Inc. will serve as the primary contact for enterprise customers, managing relationships and driving customer success. Responsibilities include understanding customer needs, maximizing relationships for cross-sell and upsell opportunities, working with internal teams to ensure customer satisfaction, and leading complex sales cycles. The role involves significant interaction with executive leaders and requires a strong background in cloud communications and subscription-based sales.

The Inside Sales Account Associate at 8x8 Inc. is responsible for engaging with customers through cold calling, emails, and social outreach to generate interest and upsell opportunities. They will support the sales team, manage sales activities in Salesforce.com, and contribute to closing small to mid-sized deals while receiving training through the Pathfinder Program.

As a Software Engineer at 8x8 Inc., you'll contribute to building and maintaining a robust communications platform. You'll work with a development team on product life cycles and ensure the delivery of well-tested, scalable software solutions while adhering to best engineering practices.

The Senior Product Manager at 8x8 Inc. will lead product development efforts, creating roadmaps in collaboration with engineering while applying Agile project management. This role involves defining product requirements, testing, and documentation for voice and video products, engaging with various teams to optimize customer support and develop impactful sales materials, and providing strategic leadership to ensure seamless integration of product capabilities.

The Senior Technical Support Engineer at 8x8 Inc. will assist customers in resolving complex technical issues, perform remote application configuration, and engage in troubleshooting service and integration problems. Responsibilities include liaising between customers and internal teams, reporting operational issues, and managing customer reports of product defects.

As a Data Engineer at 8x8, you'll develop and optimize data pipelines for business intelligence and analytics, ensuring high-quality, reliable data. You'll collaborate with stakeholders, maintain data architecture, adhere to compliance, and document processes while using tools like Snowflake and Matillion.

The Web and Digital Media Specialist will manage the CPaaS website's performance, usability, and optimization, ensuring it meets business goals and provides a seamless user experience. Responsibilities include content coordination, SEO, analytics, project management, and collaboration with internal teams to support marketing initiatives.

The Project Manager at 8x8 leads the implementation of their communication solutions, managing projects from initiation to closure while ensuring customer satisfaction and team coordination. Key responsibilities include project planning, customer interaction, team collaboration, and problem-solving. Strong communication skills and emotional intelligence are critical for success in this role.

This role involves planning and executing tests for customer-facing web applications, developing test strategies, documenting defects, and collaborating with developers and product managers for quality assurance. The candidate will ensure effective communication and compliance with quality standards throughout the software development lifecycle.