Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
Design and productionize ML/DL algorithms and agentic LLM triage systems, run and maintain multiple production data pipelines (Databricks/AWS), monitor and fix pipeline issues, build monitoring tools and dashboards, and collaborate with data science, planning, safety, and QA stakeholders.
Summary Generated by Built In
Within the System Behavior Analysis (SBA) organization, the Behavioral Automated Triage (BAT) team builds the ML, deep learning, and data pipelines that help Zoox understand and triage failures our robots encounter on the road. You will build agentic, LLM-powered triage systems and run them in production, keeping pipelines healthy that teams across Zoox use daily, while working closely with stakeholders across safety, planning, and quality assurance.
In this role, you will:
- Design and improve ML/DL algorithms on large-scale data to automate test and triage workflows.
- Build and run agentic LLM systems (e.g., Claude or Gemini) that automate triage, from prototype to production.
- Run multiple production pipelines: monitor them, respond to issues, and fix the root causes.
- Work with stakeholders across data science, ML, autonomous drive planning, and quality assurance.
- Build monitoring tools and use them to keep improving your algorithms in production.
Qualifications:
- PhD or Master's in a STEM field and 4+ years in Triage, Performance Analytics, for fortune 500 including infrastructure as code, ML, NLP, or deep learning.
- Strong productionization, CI/CD experience for medium to large projects Python,, with a solid grasp of dashboards, eval, algorithms and data manipulation.
- Experience with RAG, PyTorch, TensorFlow, or HuggingFace
- Has built or managed agentic LLM systems (Claude or Gemini) in a professional setting with large dataset to satisfy multiple stakeholders.
- Has run multiple production pipelines on platforms like Databricks and AWS, including fixing production issues.
Bonus Qualifications:
- Experience with self correcting models, installation and maintenance of LLMs, data visualization tools like Looker/Dash/Databricks Dashboards
- Experience in Performance Monitoring at Scale, Support environments, autonomous driving, robotics.
- Strong verbal and written communication skills
Skills Required
- PhD or Master’s in a STEM field and 4+ years relevant experience (triage, performance analytics, ML, NLP, or deep learning)
- Strong productionization and CI/CD experience for medium to large projects
- Proficiency in Python and data manipulation, evaluation, and algorithm development
- Experience with RAG, PyTorch, TensorFlow, or HuggingFace
- Built or managed agentic LLM systems (e.g., Claude or Gemini) in production with large datasets
- Experience running and debugging production pipelines on platforms like Databricks and AWS
- Experience with self-correcting models, LLM installation/maintenance, or data visualization tools (Looker, Dash, Databricks Dashboards)
- Experience in performance monitoring at scale, support environments, autonomous driving, or robotics
- Strong verbal and written communication skills
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
-
Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
-
Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
-
Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
Zoox Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
Gallery
