Software Development Engineer - 3

Posted 15 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka
In-Office
Senior level
Insurance • Financial Services
The Role
Design, develop, and evolve large-scale backend systems; lead architecture and best practices; monitor performance and uptime; mentor engineers; integrate and support AI/ML/LLM services and AI-enabled product features.
Summary Generated by Built In
About Us

ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.

We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers. But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.

Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.

Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.

About the Role

The Software Development Engineer - 3ʼs core responsibilities include designing, developing, leading by example, mentoring, and guiding team members on everything from structured problem-solving and architecting large systems to the development of best practices. You'd be working on technologies like Java, Spring, Postgres, hazelcast, DynamoDB, SQL, Lambda, Kubernetes, Cloud, etc., and highly maintainable and unit-tested software components/systems that address real-world problems. You will be working in a fast-paced and agile work environment delivering quality and scalable solutions that have an immediate business impact.

Primary responsibilities:

  • High-level design, development, and evolution management of complex features and subsystems

  • Driving the adoption of best practices & regular participation in code reviews, design, documentation

  • Monitoring and improvement of key engineering metrics such as uptime, performance, and modularity of subsystems

  • Work closely with engineering and non-engineering stakeholders like the product, business, and third-party stakeholdersduring planning and throughout the SDLC to drive engineering in the right direction

  • Collaborate within and outside the team to ensure engineering cohesiveness and consistency

  • Mentor junior engineers and contribute to their success.

Hereʼs what we are looking for:

  • Experience level of 6-8 years in fairly complex/large-scale backend systems

  • Strong problem-solving skills, design/architecture skills, and computer science fundamentals

  • Strong hands-on and practical working experience with some high-level programming language(s), with a high focus on LLD & HLD

  • Strong debugging skills, using logs and other monitoring systems

  • Excellent coding skills - should be able to fluently convert the design into code.

  • Hands-on experience working with some kinds of databases, caching, and queuing tools

  • B.E. / B. Tech in Computer Science or equivalent from a reputed college.

  • Practical coding knowledge of Java, Microservices, Distributed Systems

  • Working knowledge of AI/ML concepts and real-world application of AI in software systems

  • Hands-on experience integrating or working with AI/ML or LLM-based services/APIs (such as OpenAI, AWS AI services, or similar)

  • Experience building or supporting AI-enabled features such as intelligent automation, recommendation systems, NLP/chat interfaces, or predictive workflows

  • Understanding of how to design backend systems that support AI-driven workloads and model inference

  • Familiarity with prompt engineering, AI API integration, or AI-assisted developer workflows is preferred

Good to Have:

  • Hands-on experience in using cloud infra - like AWS

  • Understanding how a mobile app works end-to-end

  • Have used tools for metrics and monitoring of the applications

  • Sense of urgency and ownership

  • Hands-on experience with one of the Postgres/MySql and some NoSQL databases

  • Understanding of Security fundamentals - DDOS/API level security etc

  • Understanding of Microservices architecture

  • Knowledge of standard Queueing mechanisms

  • Understanding of standard Caching mechanisms

  • Understanding of Database Schema Design

  • Experience deploying or integrating AI/ML models into production systems

  • Exposure to GenAI / LLM-based applications and AI-powered product features

  • Experience working with vector databases, embeddings, or AI data pipelines

Top Skills

Ai Data Pipelines
AWS
Aws Ai Services
Aws Lambda
Distributed Systems
DynamoDB
Embeddings
Hazelcast
Java
Kubernetes
Llm Apis
Microservices
MySQL
NoSQL
Openai
Postgres
Spring
SQL
Vector Databases
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The Company
Bengaluru, Karnataka
1,342 Employees
Year Founded: 2016

What We Do

ACKO, launched in 2016, is a tech company which is solving real-world problems for customers, starting with insurance. We are India’s first digital-native insurer and have meaningfully redefined the insurance category. As a new-age brand, ACKO has brought the customer into the focus with fair pricing, convenience, and superior customer experience. ACKO was founded by Varun Dua and Ruchi Deepak. Varun is a serial fintech entrepreneur who has had extensive experience in the insurance industry spanning over two decades. Prior to this, he was CEO and Co-Founder of Coverfox Insurance Broking. Ruchi has worked in financial services in Mumbai and London with organizations such as Franklin Templeton and venture capital firm Matrix Partners. ACKO is targeted in its approach and operates in the Auto insurance, Embedded Insurance (bite-sized contextual coverages like mobile insurance), and Health Insurance sectors. As a customer-first company serving the digitally savvy, ACKO’s value proposition of ‘Welcome Change’ highlights the offerings of the company that make insurance simple and hassle-free. With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers. The company has pioneered the D2C model for insurance in India and empowers customers to choose the right product based on their requirements at the best price, at the click of a button with zero paperwork. ACKO has recently raised USD 450+ million to date and are backed by private equity majors such as General Atlantic and Multiples private equity, top venture capitalists such as Accel, Elevation, and Lightspeed Multiples, along with Amazon, Canada’s largest Pension Fund (CPPIB) amongst others. The company has grown at a CAGR of 88% in the last 4 years, served 75+ million customers and has issued ~900 million policies till date. Check our website - www.acko.com to know more about us.

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