Lead OEM and strategic partnerships for ACKO Drive to build commercial ecosystems across car sales, spare parts, ADSC network and content monetisation. Negotiate and close deals, drive revenue and recovery targets, set financial guardrails, and align cross-functional teams to convert partnerships into operational and financial outcomes.

Lead end-to-end pricing strategy for Auto products: define roadmap, build pricing levers, partner with actuarial and data science to productionize models, design A/B experimentation frameworks, build internal pricing tools, and drive cross-functional delivery to improve conversion, profitability, and long-term customer value.

Handle motor claims at the Delhi ADSC garage by attending to claims, managing vehicle repair movements, resolving complex claim issues, coordinating with garage staff and customers, ensuring compliance, and driving process improvements to deliver timely, high-quality claim resolutions and customer service.

Write and refine customer-facing copy across app UX, WhatsApp, email, and ads; collaborate with product, design, and performance marketing; use user research and AI to iterate solutions from idea to launch, ensuring clear, user-centered content for millions.

Manage end-to-end OPD medical claims: verify documents, assess admissibility, detect fraud, ensure IRDAI compliance, process payments, resolve discrepancies, and provide customer updates.

Design, develop, and evolve large-scale backend systems; lead architecture and best practices; monitor performance and uptime; mentor engineers; integrate and support AI/ML/LLM services and AI-enabled product features.

Handle motor insurance claims at the Delhi ADSC garage: attend claims, coordinate vehicle repairs, resolve complex claim issues, liaise with customers and garage staff, ensure compliance and timely claim resolution, and contribute to process improvements while maintaining high productivity.

Coordinate end-to-end repair journeys by sourcing and ordering spare parts, monitoring ETAs, following up on delays, maintaining repair and inventory records, providing daily customer updates, conducting post-repair quality checks, and collaborating with garage staff to optimize workflow and reduce downtime.

Lead creation of shareable social content, collaborate with growth teams, run social experiments and video formats, manage community and comments, maintain content calendar, and track engagement metrics to inform strategy.

Lead and manage the insurance business's fixed-income portfolio across government securities, corporate bonds and money markets. Develop and implement investment strategy, ensure IRDAI compliance and risk controls, lead an investment team, monitor performance and report to stakeholders, and maintain market relationships.

Design and institutionalize an AI-enabled consultative assisted-sales system: define conversation frameworks, build behaviour-led coaching, translate call insights into product inputs, partner across Training/Quality/Hiring/Product, and measure improvements in conversion, consistency, and agent ramp-up.

Lead end-to-end B2C product strategy and execution; define roadmaps from discovery to monetization; partner with engineering, design, data science, and business teams; own metrics, experimentation, and continuous improvement to drive growth and engagement.