This is a full-time position, and requires a TS/SCI/Full Scope Polygraph Clearance.
2HB Incorporated is seeking a Software Developer in order to support its government customer in Fairfax, VA. The successful candidate provides development and programming support that ensures Sponsor's business needs are developed and deployed in the Sponsor's enterprise ServiceNow platform. Designs and customizes ServiceNow for Sponsor use consistent with platform governance and in a manner that optimizes efficiency and user experience. This includes collaborating with other platform development teams as needed. Includes automated testing of new
capabilities with regression against existing capabilities.
The successful candidate shall:
- Create new, or refine existing, capabilities on the Sponsor's ServiceNow platform.
- Develop and deploy technical capabilities using low- and pro-code development principles and capabilities.
- Engage in incident and problem management and perform defect remediation.
- Use ServiceNow's Automated Test Framework to ensure sufficient test coverage to allow for rapid deployment to production.
- Create, maintain and optimize the Sponsor's product and service catalog and supporting workflows.
Required Skills & Experiences:
- Demonstrated experience using web development technologies, specifically JavaScript, HTML, and
CSS.
- Demonstrated experience developing ServiceNow, or advanced experience with software development or experience with low-code development platforms and the aptitude to develop ServiceNow experience.
- Demonstrated experience in business process analysis including evaluating customer need, internal processes, document business process models, and translating these models as functional technical requirements.
- Demonstrated experience in systems evaluation such as identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Demonstrated experience with process improvement such as analyzing functions, requirements, or existing capabilities and shortfalls.
- Demonstrated experience with program management and project task management, and customer
relations and outreach.
- Demonstrated experience with IT and systems lifecycle management, including managing review boards, and change & release management.
- Demonstrated experience with knowledge management, including developing feature release descriptions, and technical artifacts related to development under this request.
Desired Skills & Experience:
- ServiceNow Certified Application Developer, or completion of requisite ServiceNow training for the certification.
- Demonstrated experience with ServiceNow Automated Test Framework (ATF).
- Demonstrated experience with ServiceNow application suites (e.g. IT Service Management, IT Business Management), developing Dashboards on ServiceNow, and using ServiceNow Performance Analytics.
- Demonstrated experience using ServiceNow project management applications.
- Demonstrated experience working with Sponsor's IT service providers.
- Demonstrated experience advising Sponsor personnel on processes, practices and policies that directly impact the organization.
- Demonstrated experience with cloud architecture, including expertise beyond Sponsor's legacy cloud environments.
This is a full-time position, and requires a TS/SCI/Full Scope Polygraph Clearance.
What We Do
2HB Software Design, Inc., d/b/a 2HB Incorporated, was founded in 1994 and has established itself as a premier service provider for over 28 years supporting the intelligence community. As a small disadvantaged business, 2HB has expanded to provide a comprehensive portfolio of services including system and software engineering, project management, Earned Value Management, management consulting, specialized technology solutions, information security, Cyber, Cloud, and a wide variety of functional areas. Our services are executed by highly qualified Top Secret/SCI cleared and PMI certified professionals in multiple technical and management positions. 2HB Incorporated is committed to excellence, innovation, and unparalleled customer satisfaction.
