Software Developer - Salesforce Support

Posted 4 Days Ago
Hiring Remotely in United States
Remote
Mid level
Healthtech
The Role
Designs and extends Salesforce Health Cloud solutions, including custom Apex, Visualforce, Lightning Web Components, data models, integrations, and deployments. Collaborates with stakeholders and QA to deliver scalable solutions, troubleshoot defects, and support clients. Debugs JavaScript and Node.js services, web and mobile applications, and cross-stack issues involving AWS and containerized environments. Ensures relevant HL7 and HIPAA compliance while coordinating with engineering, product, DevOps, and India-based support teams.
Summary Generated by Built In
Description

At Dario, Every Day is a New Opportunity to Make a Difference.

We are on a mission to make better health easy. Every day our employees contribute to this mission and help hundreds of thousands of people around the globe improve their health. How cool is that? We are looking for passionate, smart, and collaborative people who have a desire to do something meaningful and impactful in their career.

The Software Developer will design and extend our Salesforce Health Cloud build-out and serve as a technical resource for the Client Success team, bringing JavaScript/Node.js debugging skills to help resolve issues across our product stack. He/She should develop deep knowledge of our Salesforce implementation and broader product suite.

Responsibilities:

  • Design, develop, and implement customized Salesforce Health Cloud solutions to meet business requirements, ensuring scalability, efficiency, and data integrity.
  • Collaborate with business stakeholders, project managers, and development teams to gather requirements and translate them into technical designs and solutions.
  • Develop custom code, pages, and Lightning Web Components to extend Salesforce Health Cloud functionality.
  • Create and maintain data models, object relationships, and page layouts within the Salesforce platform.
  • Integrate Salesforce Health Cloud with external systems (CRM, billing, third-party applications) using REST/SOAP APIs and middleware platforms.
  • Support deployment of Salesforce solutions across environments following change management best practices, and partner with QA on system testing and defect resolution.
  • Stay current with Salesforce Health Cloud releases and new features, identifying opportunities to improve efficiency and user experience.
  • Serve as a technical point of contact for the Client Success team and end clients, debugging and troubleshooting JavaScript/Node-based services and web or mobile applications as needed.
  • Bring working familiarity with AWS and containerized environments (Docker, Kubernetes/OpenShift) to help resolve cross-stack technical issues, partnering with Engineering, Product, and DevOps.
  • Authority to:
  • Ensure compliance with regulatory requirements (including HL7, HIPAA, where applicable)
  • Other duties as assigned
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 3–5 years of Salesforce development experience, including building and customizing Salesforce Health Cloud or related Service Cloud/Sales Cloud solutions.
  • Working knowledge of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
  • Experience integrating Salesforce with external systems using REST/SOAP APIs and middleware platforms.
  • Solid understanding of object-oriented programming principles and design patterns.
  • Familiarity with healthcare industry standards (HL7, HIPAA) is a plus.
  • Hands-on experience with JavaScript/Node.js, including debugging RESTful web services or front-end frameworks (e.g., React).
  • Familiarity with AWS and container technologies (Docker, Kubernetes/OpenShift) is an advantage.
  • Prior experience working directly with clients or Client Success teams, with strong analytical and communication skills.
  • Must work in the EST (Eastern Standard Time) time zone and be comfortable coordinating with an India-based support team.
  • Salesforce certifications (e.g., Platform Developer I/II, Health Cloud Consultant) preferred but not required.

***DarioHealth promotes diversity of thought, culture and background, which connects the entire Dario team. We believe that every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all people, and do not discriminate against any employee or job candidate. ***

Skills Required

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
  • 3-5 years of Salesforce development experience
  • Experience building and customizing Salesforce Health Cloud, Service Cloud, or Sales Cloud solutions
  • Working knowledge of Apex, Visualforce, Lightning Web Components, and Salesforce APIs
  • Experience integrating Salesforce with external systems using REST or SOAP APIs and middleware platforms
  • Understanding of object-oriented programming principles and design patterns
  • Hands-on JavaScript and Node.js experience, including debugging RESTful services or front-end frameworks such as React
  • Experience working directly with clients or Client Success teams
  • Strong analytical and communication skills
  • Ability to work in the Eastern Standard Time zone and coordinate with an India-based support team
  • Familiarity with healthcare standards including HL7 and HIPAA
  • Familiarity with AWS and container technologies such as Docker, Kubernetes, or OpenShift
  • Salesforce certifications such as Platform Developer I/II or Health Cloud Consultant
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The Company
HQ: New York, New York
244 Employees
Year Founded: 2011

What We Do

DarioHealth Corp. (NASDAQ:DRIO) Dario is changing the way people manage their health, with consumer-friendly digital solutions proven to power lasting behavior change. Dario integrates comprehensive support across a wide range of common and connected health needs, from well-being to chronic condition management, to help our members find long-term success. Billions of data insights from a decade of direct-to-consumer experience fuel Dario’s highly personalized and dynamic member experiences that are constantly adapting to meet changing member needs. This unique approach is proven to keep people engaged in healthier behaviors over time, resulting in high-impact clinical and financial outcomes for our clients. Our mission at Dario is to power the behavior change that drives better health. Investors, please visit: https://dariohealth.investorroom.com/Welcome

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