We’re looking for a Software Developer who can design, build, test, and ship high quality software that delivers value to our customers. You’ll work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. Your team will own the entire delivery lifecycle from beta releases to production ready, scalable products suitable for new and existing customers. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Luxembourg office, you will report to Manager, Software Development.
WHAT YOU’LL DO:
- Work within a cross-functional team (including designers, product managers, architects and other developers) to deliver compelling products and services to our customers
- Design, write, test, and deploy high quality scalable code
- Implement our technical roadmap as we scale our services and build new products
- Maintain standards of security, reliability, performance, and quality
- Work out loud by sharing your experiences and expertise, helping to improve and enhance processes
- Take ownership of your work and work autonomously when necessary
- Participate in code reviews, and apply software development best practices
- Write production code for our search and analytics engine running on more than 1000 servers, and processing petabytes of data each day. We currently index multiple million unique new posts per day. Our search archive has over 1 PB of data and we add each day over 1 TB of new data.
- Work with the following technologies: mainly with Java, Elasticsearch, Docker, Jenkins, Kafka, Cassandra, Domain Driven Design, Event Sourcing, Test Driven Design and Agile
WHAT YOU’LL NEED:
- A degree in Computer Science or Engineering, and some practical or relevant experience in developing and maintaining software or an equivalent level of education or work experience, and a track record of substantial contributions to software projects with high business impact
- You are proficient in Java or a similar language and have a desire to learn other languages
- You have a deep understanding of language dependent search, statistics, ranking, categorization, faceted search, live updates of metadata, complex query analysers, query plan optimisation and caching.
- You understand distributed systems and how to work in clustered high throughput / high availability environments
- You have experience in software design: you know how to analyze and design features, drive discussions, and propose technical solutions.
- You have been a solid contributor in teams that have worked on medium-to-large sized projects that had an impact on business; an understanding of SaaS software development practice is considered an asset.
- You know how to apply best practices to ensure high-quality code (i.e. automated tests; code reviews).
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Self Development: is personally committed to, and actively works to continuously improve
- Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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