Hi, I'm Zandile Vanqa, your Recruiter and guide to joining CSG. At CSG, you're more than your CV. We value your unique background and believe your perspective will help us elevate the work we do together. By channelling the power of all, we transform ordinary experiences into extraordinary ones- for both our customers and our employees. Channel the power of YOU and begin the journey to becoming a CSGer
Role Overview
As a Software Development Engineer II, you will design, develop, test, and maintain enterprise software solutions with a strong focus on OpenText Exstream and back-end development. You will work closely with cross-functional partners to deliver reliable, maintainable solutions that meet business and operational needs.
You will be expected to work independently on moderate-to-complex tasks, contribute to design decisions, and continuously improve code quality and development practices.
Reporting To: Software Development Manager
What You’ll Do
Design, develop, test, and maintain software applications and systems.
Build and enhance solutions using OpenText Exstream for customer communications and document composition.
Write clean, efficient, and maintainable code with minimal guidance.
Troubleshoot issues, optimize existing code, and support production workflows.
Collaborate with product owners, analysts, and other engineers to gather requirements and deliver solutions that meet business and technical standards.
Stay current with emerging technologies, including AI-assisted development practices.
Required Qualifications (Must-Have)
Bachelor’s degree in Computer Science, Software Engineering, a related field, or equivalent professional experience.
Hands-on experience with OpenText Exstream (strongly preferred and a primary requirement).
Experience with C++ and/or Python.
3 years' experience in a similar role.
Experience building, maintaining, and troubleshooting production-grade software.
Solid understanding of software development fundamentals (design, testing, debugging).
Strong written and verbal communication skills with a solid command of English.
Additional Skills (Nice-to-Have / Plus)
Experience with AI-assisted development tools (e.g., Cursor or similar).
Familiarity with AI/ML concepts or integrating AI-enabled solutions.
Proficiency with additional languages such as Java or C#/.NET.
Scripting and automation experience (PowerShell, Python, Bash, JavaScript/Node.js, VBScript, batch/shell scripts).
Working knowledge of SQL and relational databases.
Who Will Thrive in This Role
A trusted team player – You communicate clearly across teams, value diverse perspectives, and foster an inclusive, respectful environment.
A growth driver – You adapt quickly to change and help teams align around shared goals.
A problem solver – You look for better ways to improve systems, processes, and outcomes.
A self-directed leader – You take ownership of your work and mentor others when possible.
A strategic thinker – You connect technical decisions to business outcomes and long-term simplification.
Location(s):
Brazil RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
CSG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSG and has not been reviewed or approved by CSG.
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Flexible Benefits — A remote‑first, work‑from‑anywhere approach and paid volunteer time off are emphasized as core parts of the package. This flexibility is highlighted alongside standard health coverage and time‑off offerings.
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Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, separate sick time, and parental leave are described as standout elements, with mentions of an optional PTO buyback in some cases. These practices position time off as a notable strength.
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Retirement Support — A 401(k) with company match and immediate vesting is presented as a strong component of the package. This supports longer‑term financial security for employees.
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What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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