Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Customer Compliance & Fraud
Overview:
- Demonstrated ability to communicate and interact cooperatively in a team environment.
- Demonstrated initiative in developing relationships with internal partners across compliance areas and curiosity to navigate the organization to find internal resources.
- Ability to deliver data mining analysis with a huge amount of data. Ability to identify behavior patterns, business opportunities and track progress of the different action plans that we will put in place to tackle these opportunities.
Role:
- Build and execute monitoring processes to assess adherence to compliance, regulatory and Fraud Prevention requirements;
- Review and/or analyze customer regulatory, compliance and Fraud Prevention data to identify potential deficiencies;
- Support customer meetings and make recommendations to mitigate their risks and maintain the integrity of the payment system;
- Investigates and escalates potential risks to prevent and eliminate customer non-compliance activities that may lead to financial loss and regulatory concerns;
All About You:
- Understand Mastercard and business landscape to identify trends and synthesizes key findings to communicate with team;
- Approaches work situations with intellectual curiosity regularly sharing ideas for process modifications/ improvements.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Strong communication and teamwork skills
- Ability to build relationships across compliance areas
- Experience delivering data mining analysis on large datasets
- Ability to identify behavioral patterns and business opportunities
- Experience building and executing monitoring processes for compliance and fraud prevention
- Experience reviewing and analyzing customer regulatory, compliance, and fraud prevention data
- Experience investigating, escalating, and mitigating potential compliance and fraud risks
- Ability to support customer meetings and provide risk mitigation recommendations
- Understanding of Mastercard business landscape and ability to synthesize trends
- Intellectual curiosity and drive for process improvements
- Adherence to information security policies and completion of mandatory security training
Mastercard Compensation & Benefits Highlights
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Retirement Support — Company information highlights a 10% retirement match on U.S. roles, positioned as best‑in‑class and well above typical large‑employer benchmarks. This level of employer contribution materially strengthens long‑term savings.
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Leave & Time Off Breadth — U.S. postings list 25 vacation days, 5 personal days, 10 company holidays, 80 hours of paid sick/safe time, and up to 20 days of bereavement. A minimum of 16 weeks paid new‑parent leave (including adoption and foster) further expands paid time away.
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Parental & Family Support — Benefits include a minimum of 16 weeks paid new‑parent leave and family‑building support such as fertility, adoption, and surrogacy where legally available. Dependent scholarships, counseling, and protection benefits contribute additional family support.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.






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