Software Deployment Manager | REMOTE + TRAVEL

Job Description

This individual will work with the Product Management Team to help guide the development of the product. They will also work with Sales to identify customers who would be good candidates to deploy the software. They will also work with Technical Support to provide training and deployment assistance. In addition the Deployment Manager acts as a liaison to the customer to provide software support and training, consultation to improve customer productivity and overall business operations using the MiTek software. Assistance shall include installation, system configuration, network interaction, feature usage, enhancement needs and system behavior

Job Responsibilities & Requirements

• Work with Product Management to guide the development of the software.
• Work with Sales to identify potential clients to deploy the software.
• Work with Technical Support to provide training on the software and deployment assistance.
• Train customer on use of software.
• Work with the MiTek Documentation team to develop adequate documentation to be used for training.
• Install and configure software.

Leadership Responsibilities:

• Responsible for the professional development of team members, play a key role to guide, coach, and provide constructive feedback to support team members to reach their full potential. Create a supportive and inclusive work environment that encourages collaboration, respect for diverse perspectives, and empower team members to excel in their roles.

Qualifications

• Associates Computer and Information Science required
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• Able to use Microsoft Office Applications

Soft Skills

• Problem solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Additional Requirements

• Valid drivers' license and proof of auto insurance required.
• 60% Overnight Travel Nationally, Monday-Friday

Physical Demands

• This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.

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