Software Asset Management Analyst (m/f/x)

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Hiring Remotely in Vienna, AUT
Remote or Hybrid
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Your role at Dynatrace

The Software Asset Management (SAM) Analyst is responsible for managing and optimizing the lifecycle of software assets within the organization. This role ensures compliance with standard software, licensing agreements, reduces software costs through usage strategies, supports audits, and provides data & reporting. The SAM Analyst collaborates with IT, procurement, finance, and business units to maintain accurate software inventories and ensure alignment with organizational goals.

Key Responsibilities:

  • Maintain and optimize the software asset inventory using SAM tools
  • Develop and maintain policies, procedures, and documentation related to software asset management
  • Provide regular reporting and dashboards to stakeholders on software usage, compliance, and risks
  • Educate internal teams on software usage policies and best practices
  • Monitor software usage and compliance with licensing agreements
  • Support internal and external software audits, including data collection and reporting
  • Analyze software usage trends to identify cost-saving opportunities
  • Collaborate with procurement and legal teams during software acquisition and renewal processes
  • Assist in improving workflows and automation of software requests
What will help you succeed

Required Qualifications:

  • Bachelor’s degree in Information Technology, Business, or a related field
  • Experience with SAM tools such as Flexera, Snow, ServiceNow, or similar
  • 2–5 years of experience in IT Asset Management or Software Asset Management
  • Proficient in Excel and data analysis/reporting
  • Strong analytical, organizational, and communication skills
  • Ability to work independently and collaboratively across departments

Preferred Qualifications:

  • Certifications such as CSAM (Certified Software Asset Manager), ITIL Foundation, or equivalent
  • Experience supporting software audits
  • Knowledge of cloud licensing models (e.g., SaaS, IaaS, PaaS)
Compensation and Rewards
  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
  • Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €53,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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