Job Requisition ID #
Autodesk is looking for a Software Architect to join our COO Architecture team, leading the architecture of next-generation Go-to-Market (GTM) systems. In this role, you will report to the Distinguished Architect for Sales, Marketing, and Customer Success, and collaborate with a global team of architects driving Autodesk’s digital transformation.
You will play a key role in reimagining our GTM ecosystem by modernizing platforms and embedding AI-first and agent-driven architectures across Sales and Customer Success. This includes leveraging Agentic AI frameworks (e.g., Salesforce Agentforce) and integrating cutting-edge AI technologies such as OpenAI, Anthropic, and developer tooling like Cursor to automate workflows, enhance decision-making, and enable intelligent, autonomous business processes.
This is a high-impact opportunity to shape Autodesk’s revenue engine by designing scalable, secure, and intelligent systems that accelerate growth and operational efficiency.
Responsibilities (Enhanced with AI / Agentic Focus)
- Lead end-to-end solution architecture and define the strategic roadmap for Sales and Customer Success platforms, with a strong focus on AI-driven automation and intelligent systems
- Architect agent-based and autonomous workflows using platforms like Salesforce Agentforce, enabling proactive customer engagement, pipeline acceleration, and operational efficiency
- Design and implement AI-powered GTM solutions, leveraging LLM ecosystems (OpenAI, Anthropic) for use cases such as:
- Intelligent lead scoring and routing
- Sales copilots and customer success assistants
- Automated insights generation and forecasting
- Conversational interfaces and workflow automation
- Define scalable, event-driven and composable architectures, integrating CRM, CDP, ERP, and Customer Success platforms with modern data platforms
- Stay at the forefront of innovation across:
- Generative AI, Agentic AI, and ML
- Salesforce ecosystem (Sales Cloud, Data Cloud, Einstein, Agentforce)
- Modern AI developer tooling (e.g., Cursor, prompt engineering frameworks)
- Drive adoption of AI-enabled architectures, ensuring responsible AI practices, governance, compliance, and data security
- Collaborate cross-functionally with GTM, Product, Engineering, and Data teams to design AI-infused customer journeys and business processes
- Define build vs buy strategies, including evaluation of AI platforms, open-source frameworks, and SaaS tools
- Architect and guide implementation of modern cloud-native, API-first, and data-centric platforms, enabling real-time intelligence and personalization
- Develop conceptual and logical data models in partnership with Data Architects, ensuring readiness for AI/ML workloads
- Translate complex technical and AI-driven concepts into clear strategies for both technical and non-technical stakeholders
- Ensure non-functional requirements including scalability, reliability, security, compliance, and AI governance are met
Minimum Qualifications (Enhanced)
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or related technical field
- 12+ years of experience delivering enterprise software solutions, with strong focus on Sales, Customer Success, and CRM domains
- Proven experience designing and delivering AI/ML or Generative AI solutions, including hands-on exposure to LLM platforms such as OpenAI, Anthropic, or similar
- Experience building or integrating agentic or autonomous systems, including exposure to Agentforce or similar agent frameworks
- Salesforce certifications and deep expertise across Sales Cloud, Data Cloud, and Customer Success ecosystems
- Strong experience with data integrations and distributed systems (APIs, event-driven architectures, data pipelines, security layers)
- Domain knowledge across marketing, CRM, ERP, customer success platforms, and analytics ecosystems
- 8+ years of experience working with customer success and sales systems, including business process mapping and customer journey design
- Experience architecting solutions for large-scale enterprises with a focus on scalability and resilience
- Familiarity with AI-assisted development tools (e.g., Cursor) and modern engineering practices
- Strong understanding of compliance and data governance (GDPR, SOX, etc.), including implications for AI systems
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Skills Required
- Bachelor's or Master's degree in Computer Science or related technical field
- 12+ years of experience in enterprise software solutions
- Proven experience designing AI/ML or Generative AI solutions
- Experience integrating agentic or autonomous systems
- Salesforce certifications and expertise across Sales Cloud and Data Cloud
- Experience with data integrations and distributed systems
- 8+ years of experience with customer success and sales systems
- Familiarity with AI-assisted development tools
- Strong understanding of compliance and data governance
Autodesk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Autodesk and has not been reviewed or approved by Autodesk.
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Leave & Time Off Breadth — Time away is considered expansive, combining discretionary time off for salaried roles, company holidays/Autodays, and a periodic paid sabbatical. These options provide flexibility beyond standard accrual-based PTO.
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Equity Value & Accessibility — Total rewards prominently include RSUs and an employee stock purchase plan with a discount and lookback, alongside annual bonus or commission programs. These elements are available to eligible employees and can materially augment base pay.
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Parental & Family Support — Family-building support includes reimbursement for adoption, surrogacy, IVF/co‑maternity, and fertility benefits, plus dedicated coaching and Cleo resources for parenting and caregiving. These services extend support before, during, and after leave.
Autodesk Insights
What We Do
Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.
Why Work With Us
Our work is impactful. Our people are innovative. And our culture is inclusive. As our software shapes new solutions to the world’s biggest challenges, you shape your career path. With us, you lead the way in achieving sustainability, resilient communities, and an equitable workforce. Discover #AutodeskLife.
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