Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!
Job DescriptionAbout the Role
Sodexo has a unique opportunity for an experienced Soft Services Manager to join our team in a permanent, full‑time capacity.
This role provides functional leadership and operational support across Village Soft Services, ensuring contract compliance and continuous improvement through the delivery of the Sodexo Best Practice approach. Services include, but are not limited to:
- Accommodation Management
- Housekeeping
- Industrial Cleaning
- Village Cleaning
- Grounds Maintenance
The role is Perth‑based with weekly travel to remote sites. While operating on a Monday to Friday roster, flexibility is required to extend time onsite to meet operational and mobilisation requirements.
This position will particularly suit someone who has “lived the life” on site such as an Administration Supervisor, Cleaning Supervisor/Manager, or Village Manager and is now looking to take the next step in their career.
Key Responsibilities
Operational & Contract Management
- Ensure consistent delivery of Soft Services across all contracts, promoting best practice and operational excellence
- Review, understand, and ensure compliance with contractual obligations for Soft Services delivery
- Develop, maintain, and deliver a long‑term Soft Services strategy in collaboration with the Sodexo Leadership Team and National Soft Services Team
- Provide operational and technical expertise to business units and operational teams
- Ensure professional and efficient service provision to all stakeholders
Experience & Qualifications
- Demonstrated growth in responsibility within a similar operational environment
- Strong background in Cleaning Services management
- Experience working with cleaning quality standards and processes
- Operations or remote site experience highly advantageous
Knowledge & Skills
- High level of computer literacy (MS Word, Excel, PowerPoint, industry tools)
- Auditing and report‑writing experience
- Excellent written and verbal communication skills
- Strong presentation and stakeholder engagement capability
- Ability to plan, prioritise, delegate, and adapt in resource‑constrained environments
Additional Information
Why choose Sodexo?
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!
How to apply?
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.
One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.
What are you waiting for? Submit your application today and become part of the Sodexo family!
Skills Required
- Demonstrated growth in responsibility within a similar operational environment
- Strong background in Cleaning Services management
- Experience working with cleaning quality standards and processes
- Operations or remote site experience
- High level of computer literacy (MS Word, Excel, PowerPoint, industry tools)
- Auditing and report-writing experience
- Excellent written and verbal communication skills
- Strong presentation and stakeholder engagement capability
- Ability to plan, prioritise, delegate, and adapt in resource-constrained environments
- On-site operational experience (Administration Supervisor, Cleaning Supervisor/Manager, Village Manager)
Sodexo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sodexo and has not been reviewed or approved by Sodexo.
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Healthcare Strength — Multiple national medical plan options with integrated pharmacy and mental‑health support via an assistance program provide broad coverage. Feedback suggests the overall benefits mix can feel comparatively solid even where base pay is modest in some roles.
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Retirement Support — A 401(k) plan with employer match is a consistent pillar of the package, though exact match details can vary by role and plan year. Feedback suggests retirement benefits are often viewed more favorably than base pay.
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Parental & Family Support — Paid leave programs under Vita, including paid maternity/medical leave alongside care leave and EAP resources, support family needs. While specifics vary by status and location, the presence of paid leave is a meaningful component.
Sodexo Insights
What We Do
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. Its portfolio of activities includes Sodexo Food and Facilities Management Services and Pluxee Employee Benefit Solutions, activity for which the Group announced a spin-off with a listing expected on February 1, 2024. This diversified offer meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, CAC 40 ESG, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo key figures — 22.6 billion euros Fiscal 2023 consolidated revenues — 430,000 employees as at August 31, 2023 — #1 France-based private employer worldwide — 45 countries — 80 million consumers served daily — 14.3 billion euros in market capitalization (as at October 25, 2023)
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