This is a remote position.
Key Responsibilities:
- Conduct outreach to members and assist with scheduling, follow-up, and check-ins.
- Support members in accessing community resources and navigating services.
- Complete intakes, care plan updates, and documentation
- Assist with resource research and maintaining updated resource lists.
- Participate in team meetings, supervision, and member case reviews.
- Maintain professionalism, confidentiality, and trauma-informed communication.
Requirements
- Must be currently enrolled in a Bachelor of Social Work (BSW) program and eligible for a field placement or internship.
- Ability to commit to 8–16 hours per week (or program-required hours).
- Strong written and verbal communication skills.
- Demonstrated interest in case management, community resources, and Social Determinants of Health (SDOH).
- Ability to maintain confidentiality and use trauma-informed, culturally responsive communication.
- Comfort using digital tools, including Google Workspace and basic CRM/case management platforms (training provided).
- Strong organizational skills and ability to manage multiple tasks and deadlines.
- Ability to work independently, take initiative, and seek supervision when needed.
- Reliable access to a computer and stable internet connection for virtual work.
- Professionalism, empathy, and alignment with Impact Connections’ mission and values.
Benefits
Hands-on experience in case management and Social Determinants of Health (SDOH) work.
Direct mentorship and supervision from licensed social workers.
Development of professional skills in documentation, outreach, and resource navigation.
Exposure to tech-enabled care coordination tools and innovative service models.
Opportunities to lead projects and gain macro and mezzo-level experience.
Flexible virtual schedule that accommodates academic commitments.
Strengthened resume and eligibility for strong letters of recommendation.
Skills Required
- Currently enrolled in a Bachelor of Social Work (BSW) program and eligible for field placement or internship.
- Ability to commit to 8-16 hours per week (or program-required hours).
- Strong written and verbal communication skills.
- Demonstrated interest in case management, community resources, and Social Determinants of Health (SDOH).
- Ability to maintain confidentiality and use trauma-informed, culturally responsive communication.
- Comfort using digital tools, including Google Workspace and basic CRM/case management platforms (training provided).
- Strong organizational skills and ability to manage multiple tasks and deadlines.
- Ability to work independently, take initiative, and seek supervision when needed.
- Reliable access to a computer and stable internet connection for virtual work.
- Professionalism, empathy, and alignment with Impact Connections' mission and values.
What We Do
Impact Connections provides virtual, personalized case management and care coordination for individuals and families. Its social-care services address barriers involving housing, healthcare, transportation, financial stability, and employment. Through social workers, individualized care plans, benefits screening, progress tracking, and a community resource marketplace, the company helps clients access essential resources, build stability, and move toward long-term independence and self-sufficiency with personalized support.
