Social Services Director
Location: Canyon Springs Post-Acute | 180 N. Jackson Avenue, San Jose, CA 95116
Position: Full-Time
Salary: $115,000 annually
Benefits: Medical, Dental, Vision, Paid Time Off (PTO), 401(k), and additional company-sponsored benefits
Lead with Compassion at Canyon Springs Post-Acute
Canyon Springs Post-Acute is seeking a compassionate, experienced, and organized Social Services Director to join our leadership team. This is an excellent opportunity for a dedicated professional who is passionate about advocating for residents, supporting their psychosocial well-being, and making a meaningful impact in a skilled nursing and post-acute care setting.
As the Social Services Director, you will play a vital role in helping residents and their families navigate the challenges of healthcare by providing emotional support, coordinating resources, and ensuring each resident receives individualized, person-centered care.
Why You'll Love Working Here
Competitive Salary: $115,000 annually
Comprehensive Benefits: Medical, dental, and vision insurance
Financial Security: 401(k) retirement plan
Paid Time Off: Generous PTO and paid holidays
Supportive Leadership: Collaborative interdisciplinary team committed to resident-centered care
Career Growth: Opportunities for professional development and advancement
Meaningful Work: Make a lasting difference in the lives of residents and their families every day
Position Summary
The Social Services Director is responsible for planning, developing, organizing, implementing, directing, and evaluating the facility's Social Services Department. This role ensures residents receive medically related social services that promote the highest practicable physical, mental, emotional, and psychosocial well-being while maintaining compliance with state and federal regulations.
The ideal candidate is compassionate, organized, proactive, and skilled at building trusting relationships with residents, families, staff, and community partners.
Essential Responsibilities
Conduct comprehensive psychosocial assessments for residents and develop individualized care plans.
Provide emotional support, counseling, crisis intervention, and advocacy for residents and their families.
Assist residents in achieving the highest possible level of independence, dignity, and quality of life.
Coordinate discharge planning with the interdisciplinary team to ensure safe and successful transitions.
Connect residents and families with community resources, healthcare agencies, financial assistance programs, and support services.
Coordinate outpatient appointments and ancillary services, including dental, optometry, podiatry, psychiatric, and other specialty care.
Assist residents and families with healthcare decisions, advance directives, and care planning.
Monitor resident adjustment to the facility and provide ongoing support throughout their stay.
Maintain accurate documentation in accordance with facility policies and regulatory requirements.
Investigate and resolve concerns involving resident rights, grievances, and personal belongings.
Maintain inventory and documentation of resident belongings.
Collaborate with physicians, nursing staff, therapy departments, and community organizations to ensure coordinated resident care.
Provide education and support to staff regarding psychosocial issues, resident rights, and effective communication.
Participate in Quality Assurance and interdisciplinary team meetings as assigned.
Ensure compliance with federal, state, and facility regulations related to social services.
Qualifications
Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field Required
Previous experience in skilled nursing, post-acute care, long-term care, rehabilitation, or healthcare social services preferred.
Knowledge of discharge planning, resident rights, advance directives, and community resources.
Strong understanding of CMS regulations and long-term care requirements is preferred.
Join Our Team
At Canyon Springs Post-Acute, we believe exceptional resident care begins with exceptional team members. We are committed to creating a supportive workplace where compassion, teamwork, respect, and professional growth are valued every day.
If you're passionate about helping others and want to make a meaningful impact in the lives of residents and their families, we'd love to hear from you.
Apply today and become part of the Canyon Springs Post-Acute team!
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
Skills Required
- Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or related field
- Previous experience in skilled nursing, post-acute care, long-term care, rehabilitation, or healthcare social services
- Knowledge of discharge planning, resident rights, advance directives, and community resources
- Strong understanding of CMS regulations and long-term care requirements
- Ability to conduct comprehensive psychosocial assessments, provide counseling, crisis intervention, advocacy, and develop individualized care plans
- Maintain accurate documentation and ensure compliance with facility policies and regulatory requirements
What We Do
PACS trains and hires healthcare leaders, and provides a wide array of back-office support services to healthcare facilities, reducing administrative burdens so local leadership and care teams can focus more of their efforts on the care, well-being, and quality of life of their patients. The PACS team consists of 300+ professionals who provide accounting, finance, human resources, payroll, accounts receivable and payable, legal, risk management, information technology and other business advice and support from its headquarters in Farmington, UT, and satellite offices across the United States. PACS provides back-office administrative support to 321 independently-operated healthcare facilities in 17 states.
