Social Services Assistant

Posted 2 Days Ago
Be an Early Applicant
28782, Tryon, NC, USA
In-Office
20-22 Hourly
Entry level
Other
The Role
Supports residents and families in a long-term care setting by assisting with admissions, care planning, discharge planning, documentation, service coordination, appointments, transportation, and interdisciplinary care. Communicates with families, healthcare providers, nursing staff, hospitals, and community agencies while addressing sensitive concerns, maintaining confidentiality, following HIPAA requirements, and supporting residents’ physical and social needs.
Summary Generated by Built In
Social Services Assistant

White Oak Manor Tryon | Tryon, NC

If you enjoy helping people, solving problems, and being a source of support for residents and their families, we would love to talk with you.

White Oak Manor Tryon is looking for a caring and dependable Social Services Assistant to join our team. This position works closely with our residents, families, nursing staff, and community partners to help make sure each resident feels supported throughout their stay with us.

At White Oak, we believe caring for people goes beyond their medical needs. Sometimes it means listening to a concerned family member, helping a resident adjust to a new environment, coordinating services for a safe discharge home, or simply being someone, residents know they can turn to.

What You’ll Do
  • Support residents and families with social service needs throughout their stay.

  • Assist with admissions, care planning, and discharge planning.

  • Complete resident social histories, progress notes, and other required documentation.

  • Communicate with residents, families, nursing staff, hospitals, providers, and outside agencies.

  • Help residents and families work through concerns, changes, and difficult situations.

  • Coordinate medical appointments, transportation, equipment, and other resident needs.

  • Participate as a member of the interdisciplinary care team.

  • Report changes in resident condition or concerns to the appropriate team members.

  • Maintain resident confidentiality and follow HIPAA, facility, state, and federal requirements.

  • Pitch in where needed and be an active, dependable member of the White Oak team.

What We’re Looking For
  • Bachelor’s degree in Social Work or a related Human Services field.

  • Someone who genuinely enjoys working with older adults and their families.

  • Strong communication, organization, and follow-through.

  • The ability to handle sensitive situations with patience, professionalism, and compassion.

  • A team player who is comfortable working with different departments and outside providers.

  • Ability to assist residents physically when needed, including pushing wheelchairs and assisting with repositioning.

Why White Oak Manor Tryon?

White Oak Manor Tryon has been part of the community for many years, and we take pride in the relationships we build with our residents, families, and one another.

You’ll be joining a team that understands long-term care is personal. We work together, support one another, and share the same goal—providing our residents with the care, dignity, and respect they deserve.

If you’re looking for a position where you can get to know the people you serve and see the difference your work makes each day, we’d love to hear from you.

Apply today and come be part of the White Oak Manor Tryon team!

White Oak Manor Tryon
70 Oak Street
Tryon, NC 28782

White Oak Manor Tryon is an Equal Opportunity Employer.

We are an Alcohol, Drug, and Tobacco-Free Workplace.

Skills Required

  • Bachelor's degree in Social Work or a related Human Services field
  • Ability to work compassionately and professionally with older adults and their families
  • Strong communication, organization, and follow-through skills
  • Ability to work collaboratively with different departments and outside providers
  • Ability to assist residents physically, including pushing wheelchairs and assisting with repositioning
  • Ability to maintain resident confidentiality and follow HIPAA, facility, state, and federal requirements
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The Company
1,000 Employees
Year Founded: 1964

What We Do

White Oak Senior Living provides high-quality healthcare services and residential care for the aging population. They operate 15 facilities across North and South Carolina, offering skilled nursing, short-term rehabilitation, independent living, assisted living, and memory care. Their mission focuses on enhancing the dignity and well-being of residents through a holistic and professional approach to care.

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