Social Media Strategist

Posted Yesterday
Be an Early Applicant
4 Locations
Remote or Hybrid
100K-120K Annually
Senior level
Software
The Role
Develop and execute global organic social strategy across platforms (LinkedIn, YouTube). Manage editorial calendar, produce social-first content and short-form video, lead executive thought leadership, scale employee advocacy, analyze performance to optimize content, and amplify high-performing posts via paid boosting. Partner cross-functionally and capture event content as needed while staying current on platform trends and AI tools.
Summary Generated by Built In
Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We’re looking for a creative and strategic Social Media Strategist to own our global organic social presence and continue evolving how Smarsh shows up across digital channels. This role is responsible for strategy and execution. You’ll partner cross-functionally across the organization to bring a social-first perspective to campaigns, product launches, thought leadership, and brand storytelling. You’ll also identify opportunities to amplify the voices of our employees, executives, and regulatory experts while creating content that builds brand awareness, engagement, and trust with our audiences.

The ideal candidate is equal parts strategist, storyteller, and collaborator, with a passion for turning complex topics into engaging social content and helping teams think differently about the role social plays in the broader marketing mix. Leveraging AI tools is second nature.

How will you contribute?

  • Own our global organic social media strategy across key platforms like LinkedIn and YouTube, ensuring it aligns with business priorities and brand objectives.
  • Manage the social media editorial calendar and balance competing priorities across product launches, campaigns, company news, and real-time industry conversations.
  • Partner with our Studio team to produce social-first content across a variety of formats, with a strong understanding of what captures attention and drives engagement.
  • Lead our executive thought leadership initiatives by identifying content opportunities, ghostwriting social posts, and helping our leaders build authentic, engaging personal brands.
  • Conceptualize and edit short-form video content optimized for social, applying platform best practices, strong hooks, and storytelling techniques to maximize performance.
  • Monitor performance, analyze audience insights, and use data to continually optimize content, creative, and channel strategy.
  • Manage and scale our employee advocacy program, empowering Smarsh team members to become trusted voices and extend the reach of our brand.
  • Extend the reach of high-performing organic social content through paid post boosting and maintain monthly boosting budget.
  • Occasionally travel to industry and company events to capture compelling social content, amplify key moments in real time, and develop content that extends the life of the event itself.
  • Monitor social media channels for brand mentions, flag comments or messages to stakeholders, and ensure response in a timely and professional manner.
  • Stay ahead of platform trends, emerging technologies, and AI tools, proactively bringing new ideas that keep the Smarsh social presence innovative and competitive.

What will you bring?

  • Bachelor's degree in Marketing, Communications, or related field.
  • 5+ years of experience managing social media for B2B tech companies, with a proven track record of growing engagement and community.
  • A strong eye for visual storytelling, with experience briefing creative teams on social-first assets and producing select content independently.
  • Excellent verbal and written communication skills, with a talent for creating content that connects with global audiences.
  • Experience building or scaling employee advocacy programs that leverage internal experts to build brand authority and trust.
  • Proficiency with social media management/analytics tools (ex. Sprout Social) and the ability to translate metrics into actionable growth strategies.
  • Strong project management instincts, including comfort balancing competing priorities and multiple projects in a fast-paced environment.
  • Familiarity with AI tools such as ChatGPT, Claude, Perplexity, or similar platforms to enhance content creation and streamline workflows.
  • Proven success building relationships and influencing cross-functional stakeholders across marketing, product, sales, and other teams.
  • A genuine passion for social media, emerging trends/platforms, and finding new ways to help brands connect with their audiences.

What will give you an edge?

  • Deep technical knowledge of the LinkedIn algorithm, YouTube SEO, and social media for AEO/SEO.
  • Experience with video editing tools (ex. Final Cut, Premiere, Descript, etc.) and/or a background in producing social-focused video content.
  • Experience developing executive thought leadership strategies and ghostwriting content for senior leaders.
  • Background working in highly regulated industries, such as financial services, cybersecurity, or compliance.
  • Experience with graphic design tools like Canva and/or Figma.
  • Knowledge of paid social amplification strategies and the ability to execute post boosting.
  • A strong portfolio showcasing your previous work.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Skills Required

  • Bachelor's degree in Marketing, Communications, or related field
  • 5+ years of experience managing social media for B2B tech companies
  • Proficiency with social media management/analytics tools (ex. Sprout Social) and translating metrics into growth strategies
  • Experience building or scaling employee advocacy programs
  • Strong verbal and written communication skills, including ghostwriting for executives
  • Strong project management instincts and ability to balance competing priorities
  • Ability to conceptualize and edit short-form video content optimized for social
  • Familiarity with AI tools such as ChatGPT, Claude, Perplexity to enhance content workflows
  • Experience briefing creative teams and producing social-first assets; strong eye for visual storytelling
  • Proven ability to build relationships and influence cross-functional stakeholders
  • Deep technical knowledge of the LinkedIn algorithm and YouTube SEO
  • Experience with video editing tools (Final Cut, Premiere, Descript) and producing social-focused video
  • Experience developing executive thought leadership strategies and ghostwriting for senior leaders
  • Background working in highly regulated industries (financial services, cybersecurity, compliance)
  • Experience with graphic design tools like Canva and/or Figma
  • Knowledge of paid social amplification strategies and ability to execute post boosting
  • A strong portfolio showcasing previous social media work

Smarsh Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smarsh and has not been reviewed or approved by Smarsh.

  • Leave & Time Off Breadth Time off is characterized by unlimited PTO, generous vacation allowances, and paid holidays, with policies that support taking time away. These elements are positioned as a core strength that helps balance lower base pay in some roles.
  • Wellbeing & Lifestyle Benefits Perks include wellness programs, commuter and bike reimbursement, volunteer time off, peer recognition, remote-work support, and a sabbatical option. The variety of non-salary benefits contributes to a supportive work-life environment.
  • Retirement Support A 401(k) with employer match and profit sharing is offered, with immediate vesting described for the match. This strengthens the long-term financial component of total rewards.

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The Company
HQ: Portland, OR
1,470 Employees

What We Do

Smarsh provides cloud-based archiving and compliance solutions for companies in regulated and litigious industries.

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