Social Media Specialist

Posted Yesterday
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Chicago, IL, USA
Hybrid
58K-90K Annually
Mid level
Fintech • Financial Services
We’re boldly disrupting banking norms to do good for our members, employees and communities.
The Role
Create, schedule, and publish on-brand social content across major platforms. Produce platform-native visuals and short-form video, write engaging copy, monitor performance, and report KPIs. Collaborate with creative, product, and compliance teams to ensure brand, accessibility, and legal alignment while supporting campaigns and real-time opportunities.
Summary Generated by Built In

Supports the execution of Alliant’s social media presence across channels by creating engaging, on-brand content that builds awareness, drives engagement, and supports business priorities. Partners with marketing, creative, product, and compliance and legal review stakeholders to bring ideas to life effectively. Hands-on content creator and channel expert who understands platform best practices, produces high-quality visual and video assets, monitors performance, and brings forward fresh ideas that keep Alliant relevant to and regularly engaging with its audiences online.

Essential Responsibilities

  • Create, schedule, and publish engaging, on-brand content across social channels, including Instagram, TikTok, Facebook, LinkedIn, YouTube, and emerging platforms.
  • Develop platform-native content in a range of formats, including short-form video, static posts, carousels, collages, stories, and other visual assets optimized for each channel.
  • Shoot and edit social-first video content, including concepting, filming, light editing, captioning, and formatting for channel-specific requirements.
  • Write clear, compelling social copy that reflects Alliant’s voice, aligns to campaign goals, and encourages engagement.
  • Collaborate with creative, content, campaign, and product partners to translate business priorities into social content that is human, timely, relevant, and audience-first.
  • Bring forward new content ideas, social trends, and creative concepts that help Alliant show up in fresh, distinctive ways while staying brand-appropriate.
  • Manage day-to-day social content execution with attention to detail and accuracy in a evolving environment.
  • Ensure social content follows brand standards, accessibility best practices, and compliance and legal review requirements for regulated marketing content.
  • Monitor platform trends, algorithm changes, and audience behavior to continuously improve content quality and channel performance.
  • Track and report on social media performance, including engagement, reach, video performance, and other relevant KPIs; use insights to refine future content.
  • Support content calendars, campaign launches, and real-time social opportunities with strong judgment and quick execution.

Education & Years of Experience

  • Minimum- 4 Year Bachelors Degree in Marketing, Communications, Digital Media, Digital Marketing, Journalism or related
  • Minimum - 4 Years of Marketing, Communications, Digital Media, Digital Marketing, Journalism or related

In Lieu of Education

  • 6 Years Marketing, Communications, Digital Media, Digital Marketing, Journalism or related

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $57,500.00 to $89,500.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

  • Annual performance bonus
  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays 
  • Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. 

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Marketing, Communications, Digital Media, Digital Marketing, Journalism or related
  • 4 years of relevant experience in Marketing, Communications, Digital Media, Digital Marketing, Journalism or related
  • 6 years of relevant experience in lieu of degree
  • Create, schedule, and publish engaging content across Instagram, TikTok, Facebook, LinkedIn, and YouTube
  • Shoot and edit social-first video (concepting, filming, light editing, captioning, formatting)
  • Develop platform-native content in formats including short-form video, static posts, carousels, stories, and other visual assets
  • Write clear, compelling social copy aligned to brand voice and campaign goals
  • Monitor platform trends, algorithm changes, audience behavior, and track/report social KPIs (engagement, reach, video performance)
  • Ensure social content follows brand standards, accessibility best practices, and legal/compliance review requirements
  • Collaborate with creative, content, campaign, product, compliance, and legal stakeholders
  • Manage content calendars, campaign launches, and real-time social execution with strong judgment and attention to detail

What the Team is Saying

Natalie M.
Stan C.
Amber J.

Alliant Credit Union Compensation & Benefits Highlights

  • Retirement Support Retirement benefits are described as robust, including a 401(k) plan with a 100% match on the first 5% of pay and immediate vesting through Fidelity. Feedback suggests this structure provides strong long-term savings support from day one.
  • Leave & Time Off Breadth Paid time off is characterized as generous, with 21–31 days of PTO by tenure, 11 paid U.S. bank holidays, and dedicated volunteer time. Senior leaders may also have Flexible Time Off (unlimited), adding further flexibility at higher levels.
  • Healthcare Strength Health coverage includes two medical plan options and dental, with company‑paid vision benefits and employer HSA contributions when a medical plan is elected. Feedback suggests the breadth of core health coverage is comprehensive for a midsize financial employer.

Alliant Credit Union Insights

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The Company
HQ: Chicago, IL
906 Employees
Year Founded: 1935

What We Do

Alliant is unlike any other financial institution — a digital credit union that wows our members. We’re boldly disrupting banking norms to do good for our members, employees and communities. With 90 years of history and more than $19 billion in assets, Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. Our industry-leading financial products, seamless digital experiences and exceptional customer service make banking simpler for our 900,000+ members. Fully digital, fully human and full of possibility, we work to provide our members with experiences that redefine the financial industry, challenge the status quo and unleash brilliance.

Why Work With Us

Our employees enjoy a hybrid schedule, allowing for flexible remote work and purpose-driven, outcome-focused onsite opportunities. Driven by Alliant's guiding principles and values, employees across all teams build together to provide our members with industry-leading financial products, seamless digital experiences & exceptional customer service.

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Alliant Credit Union Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Alliant offers a purpose-driven, outcome-focused hybrid workplace model.

Typical time on-site: Flexible
HQChicago, IL
We are located near O'Hare. We have plenty of parking space available.

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