Social Media & Marketing Specialist

Posted 6 Days Ago
Hiring Remotely in New York, NY, USA
In-Office or Remote
Junior
Agency • Healthtech • HR Tech
The Role
Manage and grow client social media presence through content strategy, creation, scheduling, community engagement, analytics, and reporting. Support email marketing, website updates, SEO, online advertising, reputation management, outreach, events, and recruitment marketing. Create branded visual and written content, develop campaigns, track performance, and recommend improvements. The role is fully remote and may include light executive or personal assistant support depending on client needs.
Summary Generated by Built In

This is a remote position.

Rockstar is seeking a creative, organized, and proactive Social Media & Marketing Specialist to support U.S.-based businesses on a full-time remote basis. This role is built for marketing professionals who can take ownership of a brand's digital presence, from content planning and creation through scheduling, analytics, and community engagement, and who bring fresh ideas, consistent execution, and a genuine passion for storytelling.

In this role, you will manage social media platforms, create compelling content, support digital marketing campaigns, track performance, and help clients grow their visibility and reach online. Depending on the client, responsibilities may also include website updates, SEO support, email marketing, referral and community outreach, and recruitment marketing. Some clients may also request light executive or personal assistant support as a secondary function.

This is not a passive posting role. The ideal candidate is self-directed, brings ideas to the table, and takes pride in building a brand presence that actually moves the needle.

KEY RESPONSIBILITIES

Social Media Strategy & Management

  • Manage and grow social media profiles across platforms including Instagram, Facebook, TikTok, YouTube, LinkedIn, and Google Business Profile
  • Develop and maintain a content calendar that ensures consistent, on-brand posting across all active channels
  • Direct and coordinate content collection from internal teams, staff, or multiple locations as needed
  • Monitor social media engagement, comments, and messages, responding or routing as appropriate
  • Track and report on social media performance metrics, follower growth, and engagement trends

Content Creation & Production

  • Create engaging visual and written content including graphics, reels, short-form videos, carousels, captions, and promotional materials
  • Edit video content using tools such as CapCut or similar platforms to support timely delivery
  • Design branded assets using Canva or equivalent design tools, maintaining visual consistency across all content
  • Write compelling copy for posts, newsletters, blogs, and promotional materials that reflects brand voice and values
  • Develop content themes and campaign ideas proactively, not just in response to direction

Digital Marketing & Website Support

  • Support email marketing campaigns using platforms such as Mailchimp or similar tools
  • Assist with website content updates, blog publishing, landing pages, and job postings
  • Support basic SEO improvements and help monitor website analytics and traffic performance
  • Manage online advertising campaigns and support paid social or digital ad efforts as assigned
  • Monitor and support online reputation management, including Google reviews and public-facing brand presence

Brand Growth, Outreach & Community Engagement

  • Support campaigns designed to grow referrals, increase brand awareness, and drive new client or patient starts
  • Assist with outreach to referral partners, community organizations, schools, and other external stakeholders
  • Help plan and promote internal and external events, workshops, community activities, and organizational milestones
  • Create promotional materials for events, programs, and service launches
  • Support recruitment and employer brand marketing including job postings, team highlights, and culture-forward content

Analytics, Reporting & Continuous Improvement

  • Track key performance indicators including engagement rates, reach, referral growth, website analytics, and campaign outcomes
  • Provide regular performance reports to leadership with clear data summaries and actionable recommendations
  • Analyze marketing campaign effectiveness and propose improvements based on results
  • Stay current on platform algorithm changes, content trends, and digital marketing best practices

Executive & Personal Assistant Support (Where Applicable)

  • Depending on the client, this role may include supplemental executive or personal assistant responsibilities, such as scheduling, inbox organization, task coordination, document preparation, and general administrative support, to help business owners stay focused and organized.


Requirements

Required

  • 2+ years of experience in social media management, digital marketing, or content creation
  • Proven ability to create high-quality visual and written content across multiple platforms
  • Proficiency with Canva or equivalent design tools: strong visual instincts are essential
  • Experience managing content calendars, posting schedules, and multi-platform publishing workflows
  • Strong written English communication skills with the ability to maintain a consistent, professional brand voice
  • Self-directed and proactive: able to generate ideas, manage deadlines, and execute independently
  • Comfortable working with leadership and internal teams to gather content, align on direction, and report on results
  • Reliable home office setup with a stable internet connection

Preferred

  • Experience supporting healthcare, wellness, therapy, or community-focused organizations
  • Familiarity with video editing tools such as CapCut or similar platforms
  • Experience with email marketing platforms such as Mailchimp or similar
  • Basic understanding of SEO principles, website content management, and analytics platforms
  • Experience with paid social or digital advertising campaigns
  • Background supporting multi-location businesses or coordinating content across multiple teams
  • Comfort with Google Workspace or Microsoft 365

WHAT WE LOOK FOR

  • Creativity: you bring fresh ideas, original concepts, and a genuine enthusiasm for storytelling through content
  • Consistency: your clients can count on a steady, on-brand presence across every platform, every week
  • Initiative: you don't wait to be told what to post; you study the brand, understand the audience, and lead with ideas
  • Analytical thinking: you look at the numbers, understand what's working, and use that knowledge to improve
  • Professionalism: you represent your client's brand with care, accuracy, and a strong command of written English


Benefits
  • Competitive salary commensurate with experience
  • Opportunities for professional development and long-term career growth
  • Work within a dynamic, collaborative, and supportive team environment
  • Stable, full-time remote employment with U.S.-based clients
  • Make a meaningful impact by helping businesses grow their brand and connect with the communities they serve


  • Skills Required

    • 2+ years of experience in social media management, digital marketing, or content creation
    • Ability to create high-quality visual and written content across multiple platforms
    • Proficiency with Canva or equivalent design tools
    • Experience managing content calendars, posting schedules, and multi-platform publishing workflows
    • Strong written English communication skills and ability to maintain a consistent professional brand voice
    • Ability to generate ideas, manage deadlines, and execute independently
    • Ability to work with leadership and internal teams to gather content, align on direction, and report results
    • Reliable home office setup with stable internet connection
    • Experience supporting healthcare, wellness, therapy, or community-focused organizations
    • Familiarity with CapCut or similar video editing platforms
    • Experience with Mailchimp or similar email marketing platforms
    • Basic understanding of SEO, website content management, and analytics platforms
    • Experience with paid social or digital advertising campaigns
    • Experience supporting multi-location businesses or coordinating content across multiple teams
    • Comfort with Google Workspace or Microsoft 365
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    The Company
    HQ: New York, NY
    300 Employees
    Year Founded: 2023

    What We Do

    Rockstar (formerly Virtual Rockstar) is an Arizona-based healthcare staffing and operations company serving private practices. It connects PT, OT, speech-language, dental and other healthcare organizations with vetted, healthcare-fluent virtual assistants, while also offering AI-enabled operational solutions, credentialing and partner support. Its services cover front-desk administration, patient communication, insurance workflows, billing coordination and other HIPAA-compliant practice-management tasks designed to reduce administrative burden and help practices scale.

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