Social Media Manager

Posted 12 Days Ago
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Brussels, BEL
In-Office
Senior level
Information Technology • Professional Services
Digital and Communication Solutions for EU Institutions and International Organisations.
The Role
Manage social media strategy, editorial calendars, channel operations, community engagement, and performance reporting for European Institution communications. Create and optimize short-form video, written content, visual assets, and campaigns while ensuring compliance with branding, accessibility, copyright, data protection, and editorial guidelines. Collaborate with communication teams and stakeholders to translate complex institutional topics into engaging digital content and provide data-driven recommendations.
Summary Generated by Built In
About Cronos Europa

Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies, delivering mission-critical solutions that shape Europe’s digital future. As part of the Cronos Group, one of the most innovative and fastest-growing tech ecosystems in Europe, we benefit from a vast pool of expertise and cutting-edge capabilities.

With over 1,000 specialists across Belgium, Luxembourg, and the Netherlands, we combine deep institutional knowledge with strong engineering excellence to support long-term, high-impact EU programmes requiring reliability, scalability, and innovation.

About the Role

We are looking for a highly experienced Senior Social Media Manager to support strategic communication activities within a European Institution environment. The successful candidate will play a key role in developing engaging digital content, with a particular focus on video production for social media, while contributing to channel management, community engagement, performance analysis, and social media strategy.

This position requires a creative and proactive professional capable of transforming complex institutional topics into compelling digital content, while ensuring compliance with established communication, branding, accessibility, and editorial guidelines.

Your Responsibilities
  • Develop and adapt engaging social media content tailored to different platforms, audiences, and communication objectives.
  • Lead the creation of multimedia content, with a particular focus on filming, editing, and optimizing short-form videos for social media.
  • Draft compelling copy for posts, captions, video scripts, community interactions, and other digital communication formats.
  • Coordinate the development of visual assets, animations, and infographics in collaboration with designers and communication stakeholders.
  • Plan and manage editorial calendars, schedule content publication, and ensure efficient day-to-day management of social media channels.
  • Contribute to social media strategies by identifying target audiences, content opportunities, platform trends, and innovative approaches to increase engagement and visibility.
  • Provide expert advice on campaign planning, content performance, and the effective use of paid social media promotion.
  • Monitor social media conversations, support community management activities, and identify emerging topics, audience feedback, or reputational risks.
  • Collaborate closely with communication teams, subject matter experts, and other stakeholders to ensure consistent and impactful messaging.
  • Track, analyze, and report on social media performance, delivering data-driven recommendations for continuous optimization and improvement.
  • Ensure all activities comply with branding, accessibility, editorial, copyright, data protection, and institutional communication guidelines.
Your Profile
  • Bachelor's or Master's degree in Communication, Digital Marketing, Journalism, or a related field.
  • Minimum 8 years of experience in social media management, digital communications, or content creation.
  • Proven expertise in social media strategy, content creation, and video production.
  • Strong copywriting, storytelling, and community management skills.
  • Experience with social media analytics, reporting, and performance optimization.
  • Ability to collaborate effectively with diverse stakeholders in an international environment.
  • Knowledge of accessibility, copyright, data protection, and digital communication best practices.
  • Excellent command of English; additional EU languages are an asset.
  • Previous experience within European Institutions is considered a strong asset.

Interested in future opportunities? Apply today and become part of our Business Analyst talent pool for upcoming projects within the European Institutions.

Skills Required

  • Bachelor’s or Master’s degree in Communication, Digital Marketing, Journalism, or a related field
  • Minimum 8 years of experience in social media management, digital communications, or content creation
  • Expertise in social media strategy, content creation, and video production
  • Strong copywriting, storytelling, and community management skills
  • Experience with social media analytics, reporting, and performance optimization
  • Ability to collaborate with diverse stakeholders in an international environment
  • Knowledge of accessibility, copyright, data protection, and digital communication best practices
  • Excellent command of English
  • Additional EU languages
  • Previous experience within European Institutions
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The Company
HQ: Brussels
427 Employees
Year Founded: 2005

What We Do

Cronos Europa is an IT and digital communications company uniquely dedicated to serving the European institutions, agencies and bodies. From the European Union to EUROCONTROL, we partner with a range of supranational and interinstitutional authorities. Our mission is to arm them with the tools they need to thrive in the digital age. Every aspect of our organisation is designed to complement their capabilities - from our people to our processes and our premises. Our brand combines the expertise of former companies Cronos International and C-Dev, with the creative skills of Inspiiro and the breadth of capabilities of the Cronos Group. Today, Cronos Europa employs over 1,000 people in offices across Belgium, Luxembourg and the Netherlands, serving institutions across diverse framework contracts. Cronos Europa is part of the Cronos Group, one of the largest IT service providers in the Benelux, employing over 8,000 people across 200 competence centres. By leveraging the Group’s resources, Cronos Europa can help clients extract value from new and emerging technologies, for everything from Artificial intelligence to Zg Quantum. For spontaneous applications: https://cronoseuropa.breezy.hr/p/7a64ee973c6701-spontaneous-application?state=published

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