Jobs at Cronos Europa

Design, govern and optimise the ServiceNow platform for a European agency: define architecture standards, translate business requirements into technical solutions, design integrations, guide development teams, support implementations, and maintain documentation while ensuring security, performance and interoperability.

Lead and coordinate cybersecurity projects for an EU agency in Warsaw across the full lifecycle. Establish governance, schedules, risk and quality controls; manage stakeholders, vendors, and technical teams; produce documentation, reports and executive presentations; ensure compliance with security frameworks (ISO 27001, NIST) and delivery of security initiatives on time and within budget.

Design, review, and govern secure enterprise architectures; perform security assessments and risk analyses; lead PoCs; integrate security and privacy-by-design across solution lifecycles; recommend and deploy security technologies; ensure compliance with cybersecurity standards and regulations while collaborating with stakeholders.

Design and maintain enterprise data and information architectures, define data governance, design data warehouses/Big Data and BI solutions, translate requirements into technical architectures, select technologies, ensure platform security and scalability, lead technical discussions, support development and testing, and produce documentation.

Provide on-site endpoint administration and support for an EU agency: manage Intune and SCCM, deploy OS/apps/patches, enforce security/compliance, troubleshoot endpoints, collaborate with teams and maintain technical documentation.

Conduct OSINT, SOCMINT, and WEBINT research to identify, monitor, analyze, and attribute FIMI activities, influence operations, disinformation campaigns, and emerging threats. Map threat actor networks and TTPs, validate intelligence from open sources, and produce evidence-based reports, assessments, briefings, and presentations. Translate complex findings into actionable insights for technical and non-technical stakeholders while collaborating with internal and external teams in Brussels.

Lead and govern enterprise Salesforce Service Cloud architecture for global customer service. Design scalable case management and data models, define integrations and integration patterns, enforce platform governance and release processes, prevent fragmentation across markets, and act as the design authority while collaborating with Product Owners, architects, and delivery teams.

Define target-state contact-centre architecture on Genesys Cloud across voice and digital channels. Set routing, IVR/conversational flows, workforce engagement, reporting, and integration patterns with CRM and data platforms. Provide strategic design and governance for multi-market deployments and ensure coherent interaction data and scalability for delivery teams.

Map and analyse current case handling across markets, identify gaps vs global standard, specify target workflows and documentation standards, quantify operational impact, write acceptance criteria, support testing and adoption, monitor case quality metrics, and convert market feedback into permanent improvements.

Manage and grow major EU social media channels by creating and publishing daily content, handling community management, running paid and organic campaigns, providing graphic and audiovisual support, coordinating with multidisciplinary teams, analysing performance and KPIs, producing reports with actionable insights, and monitoring trends and EU policy context.

Provide operational cybersecurity support: implement, configure, monitor, and maintain security systems; design and manage controls; investigate incidents and vulnerabilities; perform security testing; maintain documentation; collaborate with IT and stakeholders to deploy secure solutions and IAM functions.

Provide Nutanix AHV platform design and standards, define Linux provisioning and automation, create VM templates and integration patterns, develop disaster recovery strategies, recommend automation and operational workflows, and produce architectural assessments and documentation.

Provide user support, training, documentation, and incident management for Digital Workplace and Microsoft 365 solutions. Deliver coaching and e-learning, gather requirements, support testing and deployments, administrate collaboration platforms, and coordinate with stakeholders to improve adoption and support processes.

Administer and support on-premises SharePoint farms and SharePoint Online, manage IIS/AD infrastructure, troubleshoot incidents, perform migrations and SPFx deployments, implement patches/upgrades, design hybrid SharePoint solutions, ensure performance/security, follow ITIL processes, and produce documentation and reports.

Lead coordination between customers, technical teams, security stakeholders and procurement to deliver and evolve the RTOP secure remote access platform. Oversee deployments, operations, security accreditation, documentation, supplier management, risk monitoring, and continuous platform improvement.

The DevOps role involves planning and implementing DevSecOps pipelines, facilitating IT application delivery, promoting DevSecOps methodologies, and ensuring API and container security while collaborating with various teams.

Lead design and delivery of cloud-native, microservices-based enterprise applications. Define architecture standards, implement APIs and microservices, automate BPMN processes with Camunda, ensure security and scalability, support DevOps/CI-CD, integrate messaging/middleware, mentor teams, and produce architecture artefacts for a major European institution.

Manage full recruitment lifecycle: source, screen, interview, and present candidates for EU framework contracts and client projects. Coordinate with stakeholders, negotiate offers, prepare documentation, and support contracting and onboarding, ensuring compliance with eligibility and audit requirements.

The ServiceNow Administrator will oversee the administration and configuration of the ServiceNow platform, ensuring its stability and performance while aligning it with business needs.

The Enterprise Architect will develop and govern architectural frameworks, analyze business needs, ensure system integration, and maintain documentation and compliance.