We are looking for a proactive and creative Social Media Manager who can manage end-to-end social media activities along with Online Reputation Management (ORM). The ideal candidate should be skilled in content planning, publishing, engagement, and maintaining a positive brand image across digital platforms.
1. Social Media Management
- Plan, create, and schedule content across platforms like LinkedIn, Instagram, Facebook, and Twitter
- Maintain a consistent brand voice aligned with B2B communication
- Monitor brand mentions, reviews, and conversations across platforms
- Respond to comments, messages, and reviews in a timely and professional manner
- Handle negative feedback, complaints, and crisis situations effectively
- Build and maintain a positive brand image online
- Track KPIs such as engagement rate, reach, impressions, and follower growth
- Prepare monthly performance reports
- Suggest improvements based on data insights .
Requirements
- 3–6 years of experience in Social Media Management (B2B preferred)
- Strong understanding of ORM and crisis management
- Hands-on experience with scheduling tools (Hootsuite, Buffer, etc.)
- Knowledge of LinkedIn marketing and lead generation strategies
- Strong understanding of social media platforms and trends
- Good communication and writing skills
- Basic knowledge of social media tools (Hootsuite, Buffer, Meta Business Suite, etc.)
- Ability to handle crisis situations online
Benefits
- Growth-oriented work environment
- Opportunity to work with diverse clients
- Competitive salary + performance incentives
- Opportunity to work on global B2B project
Skills Required
- 3-6 years of experience in social media management
- B2B social media management experience
- Strong understanding of online reputation management and crisis management
- Hands-on experience with social media scheduling tools such as Hootsuite or Buffer
- Knowledge of LinkedIn marketing and lead generation strategies
- Strong understanding of social media platforms and trends
- Good communication and writing skills
- Basic knowledge of Hootsuite, Buffer, Meta Business Suite, and similar social media tools
- Ability to handle online crisis situations
Suffescom Solutions Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Suffescom Solutions Inc. and has not been reviewed or approved by Suffescom Solutions Inc..
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Pay Growth & Progression — Pay is considered to grow through performance-based raises and appraisals, with some noting twice‑yearly opportunities. This indicates an avenue for earnings to increase alongside contribution.
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Career-Linked Recognition & Rewards — Employee rewards and recognition programs are highlighted as part of the workplace experience. This signals that contributions can be acknowledged beyond base pay.
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Wellbeing & Lifestyle Benefits — Weekly de‑stressing activities and a five‑day work week are cited as cultural perks. These elements support day‑to‑day wellbeing even if formal benefit details are sparse.
Suffescom Solutions Inc. Insights
What We Do
Suffescom Solutions Inc. is a digital transformation and software consulting company in USA helping startups, enterprises, and global brands modernize operations, build digital solutions, and accelerate business growth through strategic technology services. Since 2013, we have supported many businesses in strategizing and succeeding through business focused consulting and advanced engineering services. Our expertise spans digital transformation, software engineering, AI solutions, cloud technologies, data analytics, and application engineering. We help organizations modernize existing systems and build secure, future-ready digital ecosystems. With experience across 35+ industries, our team delivers solutions for healthcare, fintech, manufacturing, automotive, retail, logistics, real estate, eCommerce, hospitality, gaming, and more. From technology consulting and application modernization to custom software development and enterprise transformation, we help businesses achieve the best digital outcomes. We have partnered with globally recognized organizations including Johnson & Johnson, Caterpillar, Chevron, Patagonia, Levi Strauss & Co., Subaru, NBCUniversal, Medicover, Chili’s, Radisson Hotel Group, and more. Our Expertise: - Digital Transformation Consulting - IT Consulting & Technology Assessment - Custom Software Engineering - AI Agent & Generative AI Development - Cloud Application Development & Migration - Data Engineering & Analytics - Application Modernization - Mobile & Web App Development With 13+ years of experience and expertise, Suffescom combines technical expertise and agile methodologies to deliver solutions that create lasting business value. From strategy to implementation, we help businesses navigate digital transformation with secure, scalable, and high-performing technology solutions. Trusted by businesses worldwide. Building technology that drives real business impact.
Why Work With Us
Suffescom Solutions Inc. combines 13+ years of expertise in AI, cloud, mobile and software development to build scalable, secure and growth-focused digital solutions. We deliver measurable business outcomes, dedicated technical support and future-ready technologies trusted by startups and global brands.
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