Social Media Creative

MOO is all about making great design available to everyone. We do that by producing premium print and branded merchandise. But it’s as much about how we do it, leading with design, technology and sustainability.

Founded in 2004, we’ve come this far by being obsessed with the happiness of our customers.  Along the way, we’ve built an award-winning and much-loved brand, with exceptional customer satisfaction and Trustpilot ratings. Those customers are typically small and medium-sized businesses based in North America, the UK, and Europe – businesses that, like us, value design and see the brand-building power of putting something real in people’s hands.  

We’ve received the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Part of Tech Nation’s ‘Future Fifty’, we’ve been profiled in the Financial Times, and ranked in the Guardian’s top 10 UK start-ups.

Today we are over 350 people, headquartered in the UK but with many of our people based in the USA and South Africa.

You’ll be part of our in-house Creative agency - a 22 strong team of designers, writers, photographers, filmmakers and social media experts based in London - shaping the voice of MOO across every channel. The social team oversees our global organic social media channels and works cross functionally with our Marketing and Creative teams through all stages of content, from concept through to delivery. 

The Social Media Creative role blends social media marketing and content creation and is an opportunity to help define the future of MOO's social presence. Reporting to the Senior Social Media Manager, this role aims to bring fresh ideas, creative energy, and a social-first mindset to a newly created role with significant opportunity for impact.
As part of a small, collaborative team, the Social Media Creative will have the opportunity to influence far more than our social channels. While social content sits at the heart of the role, we're looking for someone whose ideas can spark bigger conversations and inspire creative thinking across wider marketing teams. From paid media and brand campaigns to CTV and beyond, the Social Media Creative will have the opportunity to shape work that reaches audiences across multiple touch points.

The ideal candidate will live and breathe social culture and language. You know exactly what is trending right now and have an understanding of how to strategically take ideas and shape them to brand messaging. The role is best suited to someone who isn't shy being in front of the camera with hands-on experience creating, filming, and editing social-first content. You understand the unique creative requirements of each platform and can bring ideas to life in a way that feels native, engaging, and on-brand.
As a key contributor to creative ideation across social content and broader brand campaigns, you'll play an active role in brainstorming, concept development, and content production. We're looking for someone who is an excellent communicator, confident sharing ideas and feedback, highly collaborative, and always tuned into what's happening across culture, creativity, and social media.

Responsibilities

• Ideate and storyboard engaging social-first content

• Write on-brand, engaging, humour-led copy and hooks for post captions and videos

• Confidently create social-first content, with a focus on shooting and editing short-form video assets for TikTok and Instagram Reels.

• Stay ahead of social trends, platform updates and community behaviours

• Collaborate with creative and production teams on briefs and shoots

• Confidently present and pitch ideas

• Translate creative ideas into social-first content

• Support with content scheduling and publishing on Brandwatch

• Manage the content calendar and work with the Senior Social Media Manager on a strategic posting schedule

• Own daily community management

• Support on monthly reporting

• Help drive community engagement and brand presence online

About You

• 3+ years experience creating social media content either in-house or agency

• Creative, social first thinker with an eye for great content

• Excellent communication, copywriting, and storytelling skills

• Ability to work independently as well as within a team

• Able to provide examples of lo-fi content and video you have executed (please be sure to drop your portfolio for us below!)

• Solid understanding of social performance metrics and how to pull data

Nice to Haves

• Adobe Suite experience

• Graphic design skills