Social Media Coordinator

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

At Church & Dwight, we value talented professionals with a strong desire to make a positive impact in our company. As a rapidly growing organization, we are always seeking passionate and creative individuals whose action-oriented mindset will foster continued growth throughout our leading brands.
Role Summary

Church & Dwight is looking for a passionate and talented Coordinator to join our established Digital Strategy team within the Digital Growth function. We manage the holistic full-funnel digital strategy and deployment to impact consumers across all points of the digital journey. We manage the vibrant communities across leading brands like Flawless, Batiste, Nair, Toppik and Viviscal. The Social Media Coordinator is a key member of the team, managing social media platforms, including Instagram, Facebook, TikTok, YouTube, Pinterest and Snapchat. The Social Media Coordinator is responsible for content strategy, content creation, daily posting, monitoring, and engaging with our community. This role will be expected to achieve high growth for social platform followings and engagement, providing in-depth, analytical, monthly reports on KPIs.

Role Accountabilities and Responsibilities

• Assist in the creation and editing of written, video, and photo social content. Social communities include Instagram, Facebook, Tiktok, YouTube and Pinterest

• Respond to comments and consumer queries on assigned social communities within a 24-hour response time. Elevate comments and consumer queries as necessary.

• When appropriate, select contest winners, gather winner’s information, and provide product fulfillment.

• Monitor and report on feedback and online reviews.

• Leverage content management tools to measure social performance.

• Package and ship product mailers to influencers and key agency partners.

• Write influencer campaign briefs to obtain engaging social content.

• Stay up to date with the latest social media and influencer marketing trends bring outside thinking in the organization.

• Schedule content and copy in social media management system. 

• Manage product fulfillment and audit influencer content. 

• Perform task assigned for digital marketing campaigns. 

• Collect data for campaigns performance analysis and reporting.

Education And Experience
 

• Bachelor’s Degree Required

• 1+ years in Social Media Marketing or similar role

• Passion for social media and proficiency with major social media platforms: Instagram, Facebook, Tiktok, Pinterest, Snapchat and Youtube

• Familiarity with Canva, Social Studio and/or RivalIQ a plus

• Exceptional written and verbal communication skills

• Self-motivated with a strong ability to work autonomously

• Strong time management and organization skills; able to prioritize and manage multiple projects

•  “Out of the box” and “disruptor” mindset combined with appreciation and respect for the rich legacy at Church and Dwight

•  Exceptional interpersonal and communication skills

Skills and Competencies

Tech Skill

• Deep knowledge of creative best practices both in emerging and well-established social channels 

• A proven track record of creating effective videos and content for organic and paid social media --- the ability to write, produce, shoot and edit using graphic tools (Photoshop, Canva). 

• Utilize data, research, experience, and intuition to understand a brand’s social audience, and best practices in social media and content creation. 

• A deep understanding of high-quality content and how it can translate to video/photo, Reels, TikTok, YouTube, and beyond

Leadership Skill

• A passion for social media trends, culture, and content

• Share recommendations with internal teams & external partners.

• Manage and deliver multiple projects on timelines and with quality output.

• Has a passion and genuine interest in beauty!

#piq #LI-Hybrid

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.
For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/