Social Media Content Manager

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is looking for a Social Media Content Manager who will be the voice and moderator for the PeopleCert Group’s brand across all social media platforms. This role involves creating engaging content, fostering a positive community environment and making data-driven content recommendations.

As a Social Media Content Manager, your tasks will include the following:

• Work closely with marketing, sales and customer service teams and manage content calendar for all social media platforms, including LinkedIn, Facebook, Instagram, TikTok, YouTube, X.
• Craft content that encourages interaction and engagement from all types of audiences, including posts, videos, blogs, discussion threads and more.
• Manage relationship with Social Media & PR agency and make data-driven recommendations on types and frequency of content.
• Ensure content aligns with PeopleCert’s brand voice, style and messaging, while also being tailored to each specific social media platform.
• Develop and implement community engagement strategies to enhance user experience and increase engagement.
• Monitor and moderate discussions across social media platforms and forums to ensure a respectful and positive environment.
• Analyse community feedback and social media metrics to identify trends, provide insights and make recommendations for community growth and engagement.
• Stay up-to-date with current industry trends and topics to ensure relevant and timely content.
• Participate in brainstorming sessions and contribute creative ideas for campaigns and content.
• Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones
• Ensure your work and presence is aligned with company’s values “Quality - Passion - Integrity – Innovation,” at all times

What we look for:

• Bachelor’s Degree in Marketing, Communications or Arts. Master’s degree desirable
• At least 3 years experience in Social Media management, preferably in a Digital Marketing context
• Deep passion for and understanding of Social Media, their business models, monetisation strategies and the role they play in digital communities and society overall
• Strong understanding of social media management platforms (e.g. Hootsuite) and ability to analyse data and draw insights
• Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus
• Excellent editing and proofreading skills
• Ability to write in a variety of tones and styles, catering to different target audiences.
• Creative thinker with an ability to transform technical or complex topics into engaging and understandable content
• Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment

What we offer:

• Work in an international, dynamic and fun atmosphere
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment
• Constant personal and professional development 🥇

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.