Social Content Specialist

Posted Yesterday
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78216-6903, San Antonio, TX, USA
In-Office
Junior
Food
There's pride in every Whataburger.
The Role
Creates and publishes video-first social content across platforms, managing production from concept through post-production. Executes campaigns, collaborates with influencers, agencies, and internal teams, monitors trends, analyzes performance, and optimizes content. Develops graphic and digital assets to support marketing initiatives and strengthen brand engagement. The role is onsite Monday through Thursday at Whataburger’s San Antonio Home Office, with remote flexibility on Fridays and occasional travel.
Summary Generated by Built In

Welcome to Whataburger Careers!

Our Flavor — Why Whataburger

Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection.

Your Recipe for Impact — What You’ll Do

As a Social Content Specialist, you’ll bring our brand to life through compelling, video-first storytelling that connects with our fans and communities. You’ll play a key role in shaping how Whataburger shows up across social platforms—creating content that strengthens brand love, drives engagement, and fuels business impact.

In this role, you’ll help us Make a Difference by delivering content that builds authentic connections and elevates our brand voice. You’ll Serve with Heart by engaging meaningfully with our audience and creating experiences that resonate. By collaborating across teams, agencies, and partners, you’ll help us Win as One to execute high-impact campaigns. And through creative thinking, experimentation, and trend-forward storytelling, you’ll Move Forward Boldly to evolve our content and stay ahead in a fast-moving digital world.

Day-to-Day Ingredients — Responsibilities

As a Social Content Specialist, you will:

  • Create and publish engaging short- and long-form video content across social platforms
  • Manage end-to-end content production, including concepting, filming, editing, and post-production
  • Execute social media campaigns aligned with brand and marketing strategies
  • Partner with influencers and brand advocates to expand reach and engagement
  • Collaborate cross-functionally with marketing, agencies, and internal stakeholders
  • Monitor social trends and identify opportunities for innovative, relevant content
  • Analyze performance metrics and optimize content based on insights
  • Develop supporting digital and graphic assets to reinforce campaign messaging

The Sauce — Pay & Perks

As a Social Content Specialist, you will receive:

  • Competitive Weekly Pay
  • Bonus Program that scales up to 2.5X payout potential based on company results
  • 5 weeks PTO
  • Flex Weeks
  • Paid Corporate Holidays
  • Paid Parental Leave*
  • 401(k) match $1/$1 up to 4%
  • Competitive Medical, Dental and Vision Benefits*
  • Short-term and Long-term Disability Benefits*
  • Opportunities for Career Development and Growth
  • Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
  • Discounted Meals for You and a Guest
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and recognition for all you do
  • Retirement Celebration Program

What You Bring to the Table — Required Experience

As a Social Content Specialist, you must have: 

  • 2+ years of experience in social media, digital marketing, or content creation
  • Proven experience creating and editing video content for digital and social platforms
  • Strong understanding of social media trends, tools, and platform best practices
  • Experience executing content strategies that drive engagement and brand awareness
  • Ability to manage multiple projects and deadlines in a fast-paced environment
  • Strong collaboration and communication skills across cross-functional teams
  • Bachelor’s degree or equivalent work experience

Extra Toppings — Desired Experience

As a Social Content Specialist, we prefer you to have: 

  • Experience working with influencers, creators, or brand ambassador programs
  • Familiarity with social analytics tools and performance reporting
  • Basic graphic design skills (e.g., Adobe Creative Suite, Canva)
  • Experience partnering with agencies or external vendors
  • Knowledge of video-first storytelling strategies and emerging platforms
  • Passion for food, culture, and creating content that resonates with diverse audiences

Where & How You’ll Work

This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply

300 Concord Plaza Dr San Antonio TX 78216-6903

Skills Required

  • 2+ years of experience in social media, digital marketing, or content creation
  • Proven experience creating and editing video content for digital and social platforms
  • Strong understanding of social media trends, tools, and platform best practices
  • Experience executing content strategies that drive engagement and brand awareness
  • Ability to manage multiple projects and deadlines in a fast-paced environment
  • Strong collaboration and communication skills across cross-functional teams
  • Bachelor's degree or equivalent work experience
  • Experience working with influencers, creators, or brand ambassador programs
  • Familiarity with social analytics tools and performance reporting
  • Basic graphic design skills, such as Adobe Creative Suite or Canva
  • Experience partnering with agencies or external vendors
  • Knowledge of video-first storytelling strategies and emerging platforms
  • Passion for food, culture, and creating content that resonates with diverse audiences

Whataburger Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Whataburger and has not been reviewed or approved by Whataburger.

  • Healthcare Strength Healthcare coverage is positioned as robust, with multiple medical options, dental and vision, telehealth access, and added mental-health and chronic-condition programs. The package also includes disability options and an Employee Assistance Program with counseling support.
  • Retirement Support Retirement support includes access to a 401(k) with an employer match and potential profit-sharing, with eligibility tied to service requirements. This creates a tangible long-term savings component beyond hourly wages.
  • Career-Linked Recognition & Rewards Career upside is emphasized through performance incentives and a management track that can reach materially higher total compensation, including six-figure potential at the Operating Partner level. Scholarships, education assistance, and prize-based programs add non-wage recognition tied to participation and development.

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The Company
HQ: San Antonio, Texas
23,707 Employees
Year Founded: 1950

What We Do

On Aug. 8, 1950, an adventurous and determined entrepreneur named Harmon Dobson opened up the world’s first Whataburger on Ayers Street in Corpus Christi, Texas. He had a simple goal: to serve a burger so big it took two hands to hold and so good that after one bite customers would say, “What a burger!” He succeeded on both counts and turned that one little burger stand into a legend loved throughout Texas and the South. Today, each and every Whataburger is made to order, right when it’s ordered. And they’re still made with 100 percent pure, never-frozen beef and served on a big toasted five-inch bun with all “the extras” to suit your taste. Grilled jalapeños, extra bacon, three slices of cheese, no tomatoes, extra pickles? No problem. Your Whataburger will be made just like you like it, 24 hours a day, seven days a week. Whataburger’s following has grown exponentially in its more than 75-year history, thanks to a number of features, including its famous burgers and growing list of menu items, its iconic orange-and-white-striped restaurants and its famous Fancy Ketchup. Whataburger is more than a burger chain. It’s a place that feels like home to more than 51,000 employees, called Family Members, and millions of customers. It’s a brand built on pride, care and love. It’s a place people count on in their communities. It’s a place where goodness lives. So now with more than 1,100 Whataburger restaurants across 16 states stretching from Las Vegas to the Carolinas, road-trippers and hometown folks alike continue gathering under the big orange-and-white roofs for fresh, made-to-order burgers and friendly service.

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