Social Commerce Sr Strategist - TikTok

Posted 11 Days Ago
Be an Early Applicant
West Chester, PA, USA
In-Office
Senior level
Digital Media • eCommerce • Retail
The Role
Leads social commerce content and merchandise strategies for TikTok and other content projects. Uses data, inventory, pricing, promotions, and KPI analysis to optimize product placement, content performance, audience engagement, and revenue. Manages commercialization timelines, develops scalable content-product integration strategies, collaborates with analytics and cross-functional teams, and drives continuous process improvement.
Summary Generated by Built In

Job Description Summary
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team


The Social Commerce Senior Strategist propels total sales and viewer growth. This is achieved by developing content strategies, curating and optimizing merchandise within content (show builds and Videa on Demand assets) while collaborating with teams such as Producers, Buyers, Programming, and Marketing.


You will focus on creating compelling assortments aligned with inventory levels, pricing, and promotional opportunities, using data insights and current planning systems to track performance metrics and refine strategies. The Strategist contributes in shaping content to grow revenue and engagement while maintaining accuracy and attention to detail. Ownership and strategic decision-making are important enablers to a successful work product. Additionally, the Strategist supports enterprise goals by representing the team in meetings and innovates to improve trends and results.


Where You'll Work


This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, DE, or NJ. Relocation assistance is not available for this role


What You'll Do

  • Lead the commercialization of specific content projects by building an end-to-end vision that encompasses data analysis, content Return on investment assessment, strategic planning, merchandise briefs, and process optimization.
  • Develop a merchandise-driven content strategy designed to grow audience engagement and increase revenue, balancing sales-driven and entertainment-focused content. This strategy will consider inventory availability, productivity, trends, external opportunities, and promotional activities.
  • Manage timelines and releases for all item-specific content to ensure agreement on broader strategic goals and operational efficiency
  • Increase content optimization by leading efforts in content brainstorming, product selection, procurement, and visual merchandising strategies.
  • Develop and test hypotheses for product placement and methodologies to create a scalable, repeatable strategy for content-product integration.
  • Establish content and product planning strategies to increase content and product mix, ensuring every product aligns with the associated content for maximum engagement.
  • Assess strategy performance by analyzing KPIs, adjusting tactics to maximize results and ensure continuous improvement.
  • Collaborate with the Data & Analytics team to develop comprehensive tools and dashboards that provide the commercial team with real-time insights for tracking KPIs and refining strategies

What You Bring


  • You have 5 years of experience with corporate retail exposure along with a background in strategic brand management or planning roles (content or merchandising) and driving commercial outcomes.
  • You have displayed ownership and program management skills to influence team to
  • You have experience implementing the vision. Experience creating growth strategies and reacting to data to build a sustainable ecosystem.
  • You hold a Bachelor's degree in Business, Marketing, Finance, or a related field.

#LI-ST4

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • At least 5 years of corporate retail experience
  • Experience in strategic brand management, content planning, or merchandising planning
  • Experience driving commercial outcomes through growth strategies and data-informed decisions
  • Program management and team influence experience
  • Experience implementing strategic vision and building sustainable ecosystems
  • Bachelor's degree in Business, Marketing, Finance, or a related field

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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