Social and Content Consultant

Posted Yesterday
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Melbourne, Victoria, AUS
Hybrid
Mid level
Financial Services
The Role
Create, publish and optimise social-first content across LinkedIn, Facebook, YouTube and other platforms. Self-produce short-form video, photography and social assets; manage content calendars, publishing schedules and governance; monitor performance and apply analytics to improve reach and engagement; collaborate with brand, corporate and marketing stakeholders and ensure content meets brand, accessibility and compliance requirements.
Summary Generated by Built In

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members. 
 

We're looking for a Social Media & Content Consultant to join our Member Growth & Marketing team on a 10-month contract.
 

This is a hands-on role that combines social media strategy, content creation and channel optimisation to help bring AustralianSuper's brand to life across our social channels. You'll play a key role in helping finalise and deliver AustralianSuper's social media strategy while creating engaging, relevant and brand-aligned content that supports audience engagement, member growth and broader business objectives.
 


Your New Role

In this role, you will:

  • Ideate, capture, edit and publish engaging social-first content for channels including LinkedIn, Facebook, YouTube and other relevant platforms. 
  • Self-produce content such as short-form video, photography, interviews, event coverage, behind-the-scenes content and other social assets. 
  • Use our preferred platform to support publishing, scheduling, governance, reporting and performance analysis across AustrlianSuper's owned social channels.
  • Maintain content calendars, production plans and publishing schedules to ensure social activity is timely, coordinated and aligned with broader marketing, brand and communication priorities. 
  • Monitor social media performance and audience engagement, leveraging insights and analytics to optimise content, inform channel strategy and improve reach, engagement and effectiveness.

  • Keep up to date with social media trends, platform updates, audience behaviours and competitor activity, and share useful insights with stakeholders. 
  • Work closely with Brand, Corporate Affairs, Investment Relations, Colleagues & Culture, Growth and Engagement Marketing teams to understand and support social media needs. 
  • Support broader Brand team initiatives, including campaign activity, brand governance, asset development, reporting, stakeholder engagement and continuous improvement activity. 
  • Apply AustralianSuper’s brand guidelines, tone of voice, accessibility requirements and approval processes to deliver accurate, compliant and on-brand content. 
  • Operate with a strong risk and compliance mindset, ensuring relevant policies, standards, procedures and governance requirements are followed.

 


What You’ll Need

To be successful in this role, you will bring:

  • A degree qualification in marketing, communications, media, journalism or a similar discipline, or equivalent relevant experience in social media content creation, publishing and reporting. [ 
  • Demonstrated experience ideating, capturing, editing, publishing and reporting on social media content. 
  • Strong working knowledge of social media management platforms. 
  • Strong social-first content creation skills, including short-form video, photography, copywriting and platform-ready asset development. 
  • Confidence using publishing, scheduling and reporting tools, with the ability to translate performance data into practical content recommendations. 
  • A strong understanding of social channels, formats, trends, audience behaviours and emerging platform opportunities. 
  • The ability to apply brand guidelines, tone of voice, accessibility standards and approval processes in a regulated environment
  • Strong stakeholder management, collaboration and communication skills, with the ability to work at pace and influence stakeholders at all levels. 
  • A proactive and organised approach, with confidence managing content calendars, production workflows, competing priorities and broader Brand team initiatives. 
  • Experience in superannuation, financial services or another highly regulated environment is desirable.


Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. 
 

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. 


What’s Next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.
 

AustralianSuper uses AI to review resumes and conduct initial phone interviews. This involves processing your resume, cover letter, and voice recording in Australia and the USA to help assess your suitability for the applied role. When invited to an AI phone screening, you may opt for a traditional phone screening instead. For information on how we handle your personal data, please refer to our Candidate Privacy Policy:
https://www.australiansuper.com/careers/candidate-privacy-notice

Agencies please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.


Skills Required

  • Degree in marketing, communications, media, journalism or equivalent relevant experience
  • Demonstrated experience ideating, capturing, editing, publishing and reporting on social media content
  • Strong working knowledge of social media management platforms
  • Social-first content creation skills including short-form video, photography and copywriting
  • Confidence using publishing, scheduling and reporting tools and translating performance data into recommendations
  • Strong understanding of social channels, formats, trends and audience behaviours
  • Ability to apply brand guidelines, tone of voice, accessibility standards and approval processes in a regulated environment
  • Strong stakeholder management, collaboration and communication skills
  • Proactive and organised approach to managing content calendars, production workflows and competing priorities
  • Experience in superannuation, financial services or other highly regulated environment
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The Company
HQ: Melbourne
1,588 Employees
Year Founded: 2006

What We Do

AustralianSuper is for everyday Australians and businesses; we help invest members’ money to create the best possible retirement outcomes for members. More than 3 million members and 440,000 businesses trust us to invest more than AU$270 billion on their behalf. One in 8 working Australians are a member of AustralianSuper, the nation’s largest superannuation fund. Our size has given us the ability to leverage significant investment opportunities for long term performance and low fees that are passed on to our members. With services and advice that simplify super for business including a free clearing house, secure online transactions, dedicated relationship managers, education and help. It’s easy to see why we’ve been a top performing fund. ----------------------------------------------------------------------------------------- AustralianSuper is not responsible for other user's comments. We reserve the right to delete any comments that are not in line with our community standards. By participating in the AustralianSuper’s LinkedIn community, you agree to adhere to our House Rules: ausup.me/HouseRules ______________________________________________________________________________________ Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. Reference to any awards and ratings are only one factor to be taken into account when choosing a super fund. The information posted by AustralianSuper may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

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