SOC Analyst

Posted 2 Days Ago
Hiring Remotely in Phoenix, AZ, USA
In-Office or Remote
Mid level
Agency • Information Technology • Professional Services • Financial Services
The Role
Investigate and manage security alerts and incidents from detection through resolution. The SOC Analyst will evaluate MSSP-escalated alerts, use Microsoft Defender, Sentinel, SentinelOne, and EDR tools, strengthen Microsoft 365 security controls, perform remediation, document investigations, and recommend improvements. The role also supports cybersecurity policies, validates controls, collaborates with internal stakeholders and external providers, and communicates findings to technical and nontechnical audiences.
Summary Generated by Built In

This is a remote position.

Our client is looking for a SOC Analyst to join their IT department and oversee security operations across their endpoints, cloud systems, and identity infrastructure. They are a prominent full-service legal practice that has recently been recognized among the top employers in their region for workplace excellence and continued organizational growth. Reporting to the IT Director, this hands-on operator will serve as the central point of contact for cybersecurity, collaborating closely with a Managed Security Service Provider (MSSP) and internal IT personnel to validate alerts, contain threats, drive tickets to closure, and strengthen security policies and controls.

Responsibilities
  • Monitor, triage, and respond to security alerts generated by the MSSP, XDR platforms (including SentinelOne and Windows Defender), and additional security tools across endpoints, identity, and cloud systems.
  • Quickly validate security detections by distinguishing between false positives and true positives, assessing the scope of impact, and thoroughly documenting all supporting evidence.
  • Take full end-to-end ownership of security tickets by categorizing, prioritizing, escalating as needed, and driving issues to complete closure with clear timelines and detailed notes.
  • Coordinate threat containment measures with the internal IT team—such as isolating endpoints, executing account actions, and blocking malicious indicators—in alignment with established incident response procedures and severity guidelines.
  • Strengthen security configurations within Microsoft 365 and endpoint detection and response (EDR) environments.
  • Analyze trends across alerts and security incidents to recommend and implement approved policy and control adjustments that mitigate risk and reduce recurring alert noise, including tuning detection logic, tightening access controls, and updating security standards.
  • Maintain, refine, and update SOC playbooks and incident response documentation as new threat patterns emerge.
  • Prepare concise, decision-ready weekly and monthly security reports for the IT Director covering incident summaries (events, impact, and remediation), alert volumes and categories, response times, closure quality, control gaps, and recommended fixes.
  • Support ongoing continuous improvement initiatives focused on endpoint telemetry, security monitoring, and incident response workflows.
Requirements
Requirements
  • 2+ years of hands-on professional experience in a SOC analyst, security monitoring, or incident response role.
  • Demonstrated experience triaging security alerts and managing tickets from initial detection through final resolution rather than solely monitoring dashboards.
  • Hands-on experience with Microsoft Defender, Microsoft Sentinel, and/or SentinelOne, alongside Microsoft 365 security administration.
  • Solid knowledge of SIEM, EDR, firewall, and network security technologies.
  • Practical understanding of endpoint detection and response (EDR) concepts and common cyberattack patterns.
  • Exceptional written documentation habits with the proven ability to construct clear, defensible incident timelines and comprehensive remediation notes.
  • Strong verbal and written English proficiency to communicate security risks in plain language to IT leadership and non-technical stakeholders.
  • Active cybersecurity certification (or earned within the last 3 years) from at least one of the following: CompTIA Security+, CompTIA CySA+, Microsoft SC-200 (Security Operations Analyst), GIAC (entry to mid-level options), or an equivalent recognized security credential.
Qualifications
  • Direct hands-on experience with SentinelOne alert triage and incident response workflows.
  • Prior experience collaborating alongside an MSSP, managing alert escalations, and fulfilling evidence requests.
  • Background working within a law firm, financial institution, or professional services environment where strict confidentiality and chain-of-custody discipline are critical.
  • Experience drafting, reviewing, or updating cybersecurity policies and standards based on lessons learned from security incidents.
  • Familiarity with scripting or automation tools, such as PowerShell or Python, to accelerate alert triage and evidence collection.
Benefits
Benefits
  • Full-time, 100% remote position.
  • Consistent working schedule from 9:00 AM to 6:00 PM Eastern Time, with approximately one hour of flexibility in either direction.
  • Opportunity for long-term stability with potential to transition to a direct hire role in the future.


Skills Required

  • 2-4 years of professional experience in cybersecurity, security operations, SOC environments, or incident response
  • Hands-on experience with Microsoft Defender, Microsoft Sentinel, or SentinelOne
  • Practical knowledge of endpoint detection and response technologies
  • Experience investigating security alerts, identifying malicious activity, and responding to security incidents
  • Ability to manage security tickets from initial detection through final resolution
  • Knowledge of Microsoft 365 security configurations, threat protection, and security best practices
  • Experience implementing remediation actions and verifying incident resolution
  • Understanding of security monitoring, threat detection, and incident response workflows
  • Ability to evaluate security risks and recommend corrective actions
  • Strong analytical, troubleshooting, and problem-solving capabilities
  • Ability to prioritize security incidents and work independently with minimal supervision
  • Strong communication skills with technical and nontechnical stakeholders
  • Advanced English proficiency
  • Availability to work during Eastern Time business hours
  • Educational background or equivalent practical experience in Cybersecurity, Information Technology, Computer Science, Information Security, or a related field
  • Experience collaborating with Managed Security Service Providers
  • Familiarity with SIEM platforms and security alert correlation
  • Knowledge of cybersecurity policies, security hardening, and risk mitigation
  • Experience handling sensitive or confidential information in security operations environments
  • Familiarity with NIST or CIS Controls
  • Knowledge of identity and access management within Microsoft environments
  • Microsoft SC-200, CompTIA Security+, or other relevant cybersecurity certifications
  • Demonstrated initiative in investigating technical problems and implementing security improvements
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The Company
HQ: Phoenix, AZ
38 Employees
Year Founded: 2021

What We Do

WOW Remote Teams provides US companies with custom, reliable, and affordable teams featuring the top 1% of professionals from Latin America, streamlining hiring and offering significant cost savings.

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