We’re proud to be recognized as an amazing workplace year after year. At DYOPATH, we value growth, teamwork, and making technology simple for our clients. Are you driven by solving complex technical challenges, strengthening security, and keeping operations running at peak performance? Now, we’re looking for YOU to join our award-winning team as a SNOC Engineer II (Security) who thrives on analytical thinking, collaboration, and leveling up operational excellence across security, network, systems, and cloud environments.
Why You’ll Love Working Here- Purposeful Work – Your expertise directly safeguards our technology ecosystem and enhances the reliability of services used across the organization.
- Growth & Development – From advanced certifications to hands-on experience in multiple domains, this role is designed for continuous skill-building.
- Innovative Culture – You’ll join a team committed to excellence, collaboration, and staying ahead of emerging threats.
- Supportive Team Environment – Work alongside talented professionals who share knowledge, celebrate wins, and help each other grow.
- Medical, Dental & Vision Coverage
- Life Insurance
- 401(k) with company match
- “You Pick a Day” paid holiday
- FSA & HSA options
- Pet Insurance (because pets are family!)
- …and much more!
- Full benefits overview at dyopath.com/careers
- Location: Remote (US)
- Schedule: 1st Shift (9a to 5p); Monday through Friday
- Pay Rate: $75,000 (annual)
As a SNOC Engineer II, you will play a critical role in detecting and responding to security threats, troubleshooting complex network and system issues, and performing root cause analysis to prevent future incidents. The SNOC Engineer II (Security) works across security, network, systems, and cloud domains to ensure operational stability and compliance.
Your Mission as a SNOC Engineer II
- Detect and respond to security threats across network, systems, and cloud environments.
- Troubleshoot and resolve complex technical issues, performing root cause analysis to prevent future incidents.
- Act as an escalation point for unresolved alerts/issues.
- Mentor SNOC Engineer I team members and assist with technical development.
- Create and improve Standard Operating Procedures (SOPs) and knowledge base documentation.
- Collaborate on projects to integrate new technologies and improve reliability.
- Support compliance initiatives (CMMC, SOC 2, ISO 27001).
Security Operations Responsibilities
- Investigates and responds to complex security alerts (lateral movement, privilege misuse).
- Performs root cause analysis and recommends remediation actions.
- Maintains and tunes SIEM and EDR detections to improve accuracy.
- Supports proactive security initiatives (threat hunting, detection engineering).
- Mentors Engineer I in effective triage and investigative techniques.
- Collaborates with clients and internal teams on remediation plans.
What You Bring to the Team
Education & Certifications
- Associate’s degree in IT, Cybersecurity, or related field (or equivalent experience).
- Preferred certifications:
- CompTIA Security+, CySA+, Network+
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified: Azure Administrator Associate
- ITIL Foundations
Experience & Skills
- 2+ years in SOC, NOC, IT support, or infrastructure operations.
- Ability to combine cybersecurity expertise with exceptional customer‑centric communication and engagement.
- Strong troubleshooting and incident response skills across security, network, systems, and cloud domains.
- Familiarity with SIEM platforms, monitoring tools, and alert management systems.
- Excellent communication and documentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
As a SNOC Engineer II, you won’t just resolve incidents, you’ll be a trusted advisor, a mentor, and a key player in strengthening security and operational resilience. You’ll work with passionate professionals, learn new skills, and help shape the future of technology services at DYOPATH.
Ready to elevate IT security and operations? Apply now and become our next SNOC Engineer II at DYOPATH!
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills Required
- Associate's degree in IT, Cybersecurity, or related field (or equivalent experience).
- 2+ years in SOC, NOC, IT support, or infrastructure operations.
- Familiarity with SIEM platforms, monitoring tools, and alert management systems.
- Strong troubleshooting and incident response skills across security, network, systems, and cloud domains.
- Ability to combine cybersecurity expertise with exceptional customer-centric communication and engagement.
- Excellent communication and documentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- CompTIA Security+, CySA+, Network+ (preferred).
- Cisco Certified Network Associate (CCNA) (preferred).
- Microsoft Certified: Azure Administrator Associate (preferred).
- ITIL Foundations (preferred).
What We Do
DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions that are grounded in accountability resulting in exceptional customer service. With locations in Houston, TX and Chicago, IL, we help our clients focus on what they do best by providing unparalleled support and services. Rob Koch, CEO of Single Path (founded 2003) and Chuck Orrico, CEO of DYONYX (founded 1996) created the opportunity to drive more value in the organizations they created by merging to form DYOPATH on March 1, 2020. By bringing together two industry leaders, the merger created one of the largest privately held MSPs in the US today. DYOPATH helps organizations across all industries manage their risk, technology and people more effectively with an unparalleled delivery of exceptional customer service.
