SMTS Application Engineering

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
118K-210K Annually
Senior level
Semiconductor • Manufacturing
The Role
Provides customer-facing technical leadership for deploying and adopting RISC-V processors, AI accelerators, SDKs, toolchains, and edge AI platforms. Responsibilities include onboarding, software integration, troubleshooting, root-cause analysis, AI model optimization, profiling, benchmarking, deployment validation, technical training, documentation, customer health monitoring, and cross-functional coordination with Engineering and Product Management.
Summary Generated by Built In

About GF 

GlobalFoundries (GF) is a leading manufacturer of essential semiconductors, enabling AI at scale from the cloud to the physical world. Through deep partnerships with customers, GF delivers differentiated, power efficient and high-performance solutions for high growth markets. With global manufacturing operations across the U.S., Europe and Asia, GF is a trusted and holistic technology partner for customers around the world. GF’s talented, global team remains focused every day on security, longevity, and sustainability. For more information, visit www.gf.com. 


Summary of Role

MIPS is seeking a highly motivated Corporate Application Engineer (CAE) to help customers successfully deploy and adopt Physical AI solutions built on our portfolio of RISC-V processors, AI accelerators, software toolchains, SDKs, and edge AI platforms.

As a trusted technical advisor, you will work directly with customers to accelerate onboarding, enable solution deployment, optimize AI workloads, resolve technical challenges, and drive successful production adoption. You will serve as a key link between customers and internal Engineering, Product Management, and Customer Program Management teams to ensure customers achieve measurable business and technical outcomes.


Essential Responsibilities

      Customer Success & Technical Leadership

  • Serve as the primary technical advisor for customer engagements, building trusted relationships and guiding customers through onboarding, solution enablement, software integration, deployment, and production ramp activities while accelerating adoption of MIPS technologies, toolchains, and platforms.
  • Drive successful customer outcomes through proactive technical leadership, capturing customer requirements, feature requests, and product enhancement opportunities while advocating for customer needs across Product Management and Engineering.

      Technical Support, Optimization & Deployment

  • Investigate, troubleshoot, and resolve complex customer-reported technical issues by coordinating cross-functional escalations, driving root-cause analysis, communicating resolution plans, and developing reusable knowledge and best practices.
  • Support deployment of customer AI models and applications on MIPS platforms, including optimization, profiling, benchmarking, performance analysis, and validation of deployment readiness, while recommending software, hardware, and configuration improvements.

      Training & Technical Enablement

  • Develop and deliver technical training, workshops, demonstrations, and customer enablement activities covering development tools, SDKs, runtimes, simulators, and deployment workflows.
  • Create technical collateral, application notes, deployment guides, benchmarking reports, and best-practice recommendations that improve customer productivity, accelerate adoption, and demonstrate customer value.

      Operational Excellence & Customer Health

  • Participate in customer health reviews, support reviews, and technical status discussions while monitoring adoption progress, technical risks, escalations, and recurring support trends.
  • Contribute to metrics, dashboards, reporting, and continuous improvement initiatives that enhance customer success, operational effectiveness, and Application Engineering execution.

 

Other Responsibilities:

  • Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements, and programs.

 

Required Qualifications

  • Bachelor's (or better) degree in Electrical Engineering, Computer Engineering, Computer Science, AI/ML, or a related technical discipline.
  • 5+ years of experience in Application Engineering, Solutions Engineering, Customer Success Engineering, Technical Support Engineering, or a related customer-facing role.
  • Experience supporting semiconductor IP, embedded processors, AI accelerators, software platforms, SDKs, or development toolchains.
  • Strong debugging and problem-solving skills across software, hardware, and system-level environments.
  • Experience working directly with customers to resolve complex technical issues.
  • Excellent written, verbal, and presentation communication skills.
  • Ability to manage multiple technical engagements in a fast-paced environment.

 

Preferred Qualifications

  • Experience with AI inference, neural networks, model optimization, AI deployment, or performance benchmarking.
  • Familiarity with RISC-V architectures, embedded systems, processors, accelerators, compilers, or runtime software.
  • Experience with Python, C/C++, Linux, scripting, and software debugging tools.
  • Knowledge of robotics, edge AI, industrial automation, computer vision, automotive, or intelligent embedded systems.
  • Experience working with globally distributed teams and customers.

Expected Salary Range

$118,000.00 - $210,000.00

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

 

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. 

 

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. 

 

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law 

Skills Required

  • Bachelor's degree or higher in Electrical Engineering, Computer Engineering, Computer Science, AI/ML, or a related technical discipline
  • 5+ years of experience in Application Engineering, Solutions Engineering, Customer Success Engineering, Technical Support Engineering, or a related customer-facing role
  • Experience supporting semiconductor IP, embedded processors, AI accelerators, software platforms, SDKs, or development toolchains
  • Strong debugging and problem-solving skills across software, hardware, and system-level environments
  • Experience working directly with customers to resolve complex technical issues
  • Excellent written, verbal, and presentation communication skills
  • Ability to manage multiple technical engagements in a fast-paced environment
  • Experience with AI inference, neural networks, model optimization, AI deployment, or performance benchmarking
  • Familiarity with RISC-V architectures, embedded systems, processors, accelerators, compilers, or runtime software
  • Experience with Python, C/C++, Linux, scripting, and software debugging tools
  • Knowledge of robotics, edge AI, industrial automation, computer vision, automotive, or intelligent embedded systems
  • Experience working with globally distributed teams and customers

GlobalFoundries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GlobalFoundries and has not been reviewed or approved by GlobalFoundries.

  • Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health support is presented as a meaningful part of the package. Wellness programs and an Employee Assistance Program add to the sense of broad health coverage.
  • Retirement Support — A 401(k) with matching from day one and access to an employee stock purchase program are positioned as notable financial benefits. Retirement provisions are repeatedly framed as a strong counterweight to other compensation concerns.
  • Leave & Time Off Breadth — Time-off provisions are described as generous, including high annual vacation accrual, dedicated sick time, and additional personal days. Extended paid parental leave frameworks are also outlined as a substantial leave benefit.

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The Company
HQ: Malta, NY
12,676 Employees
Year Founded: 2009

What We Do

GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers. For more information, visit www.gf.com. GlobalFoundries is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer Minorities/Female/Disabled/Veteran (M/F/D/V).#CB

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