SMT/LMTS -AI + BackEnd Engineer

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

SMT/LMTS -AI + BackEnd Engineer

About Hyperforce Developer Experience Engineering
Hyperforce Developer Experience is a team dedicated to enhancing developer productivity and experience by leveraging generative AI. We're focused on revolutionizing software development by delivering best-in-class products and ensuring high customer trust at cloud scale. By providing cutting-edge AI-powered tools and solutions, we aim to exceed customer expectations and establish a strong reputation for excellence. We build highly Scalable, Secure, Reliable, Easy-to-use, and Intelligent services that are the foundation for all developers at Salesforce to innovate with high quality and great agility.
We are looking for talented AI Software Engineers to join our team and build a cutting-edge AI platform to enhance developer productivity, offering features like advanced code generation, intelligent code completion, and automated testing. The ideal candidate will have a strong foundation in machine learning, deep learning, and software engineering. You'll work on state-of-the-art AI models, optimize infrastructure for scalability, and collaborate with cross-functional teams to deliver innovative solutions. Join us in shaping the future of software development and making a significant impact on developer productivity. The key objectives of this team are,

• Accelerate Development: Reduce development time and effort through automated code generation and intelligent suggestions.
• Improve Code Quality: Enhance code accuracy, readability, and maintainability with AI-powered tools.
• Foster Innovation: Empower developers to explore new ideas and experiment with cutting-edge technologies.
• Streamline Workflows: Automate repetitive tasks and streamline the development process.
• Enhance Data-Driven Insights: Gather, refine, and analyze data to optimize AI models and measure their impact.
• Create User-Friendly Interfaces: Design intuitive and user-friendly interfaces for AI-powered tools.
• Build a Unified IDE Plugin: Deliver a single, powerful plugin for both internal and external Salesforce developers.
• Advanced Code Generation: Empower developers with features like auto-completion, code generation, and unit test generation.
• Scalable Infrastructure: Build a robust infrastructure to handle massive workloads and support a growing user base.
• Cutting-Edge AI: Continuously innovate and explore advanced AI techniques to improve the quality and relevance of code suggestions.

The ideal candidate should have a strong background in data analysis and visualization, with experience in analyzing and reporting on large datasets. They should be able to develop and track metrics, create data visualizations, and provide insights and recommendations to stakeholders.
Responsibilities:

• Manage the infrastructure for code generation and metrics tools, including cloud-based resources and on-premise environments.
• Ensure scalability, reliability, and performance of the infrastructure to support growing user base and increasing demand.
• Develop and maintain deployment scripts and automation tools to ensure efficient and reliable deployment of code generation and metrics tools.
• Monitor tool performance, latency, and errors to identify areas for improvement and optimize system configuration.
• Design, develop, and manage a scalable and extensible Agent platform with common framework tooling for the platform.
• Ensure Agent platform is modular, flexible, and easy to maintain, with a focus on scalability and performance.
• Collaborate with cross-functional teams to design and implement platform architecture that meets business requirements and ensures scalability, reliability, and performance.
• Ensure platform architecture is aligned with industry standards and best practices.
• Eat, sleep, and breathe techniques in improving developer productivity. You have a knack for suggesting ideas to understand the developer's needs and provide creative solutions to improve the developer's productivity using AI tools
• Participate in the team’s on-call rotation to address complex problems in real time and keep services operational and highly available
• Create and enforce processes that ensure quality of work, and drive engineering excellence
• Exhibit a customer-first mentality while making decisions, and be responsible and accountable for the output of the team

Core Qualifications:

• 5+ years of experience in platform and infrastructure engineering, with a focus on scalable and extensible systems.
• Experience with infrastructure as code tools, such as Terraform or CloudFormation.
• Knowledge of cloud-based services, including compute, storage, and networking.
• Familiarity with monitoring and logging tools, such as Prometheus, Grafana, and ELK.
• Strong analytical skills with expertise in statistical modeling and machine learning techniques (e.g., regression analysis, classification, clustering).
• Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams (engineering, product management)
• Ability to work in a fast-paced environment, with a focus on delivering high-quality results under tight deadlines.

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