SME Relationship Manager

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: SME Relationship Manager

LOCATIONS: Coventry, Leamington Spa or Rugby

SALARY: Competitive Package Available

HOURS: Full-Time

WORKING PATTERN: Hybrid work pattern that currently involves spending at least one day per week, or 20% of your time at our office.

What you’ll be doing

We’re looking for a passionate and driven Relationship Manager to take ownership of a high-profile SME portfolio in Coventry and Warwickshire.

It is a strategically important portfolio with strong growth potential. Your role will be pivotal in enhancing client confidence, retaining existing business, and driving new opportunities.

You’ll work with businesses turning over between £3m–£10m, helping them unlock their potential through tailored financial solutions. You’ll be the face of Lloyds to existing and new clients, building trust, delivering value, and driving growth in a region where relationship management is key.

Your key accountabilities will include:

• Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a "trusted advisor"

• Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients - including day-to-day banking, payments, deposits, cards and lending

• Building a strong network of internal and external partners to open doors and create opportunities

• Leading the charge to win new-to-bank clients through strategic outreach and relationship building

• Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs

• Managing the 'Risk' side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.

Why join us

If you think all banks are the same, you’re wrong. We’re a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.

What we’re looking for

• Proven ability to build and maintain strong client relationships and influence external partners.

• A track record of winning new business in a competitive environment within commercial banking.

• Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations.

• Excellent communication and negotiation skills, including understanding legal documentation and commercial terms.

• A proactive, self-starting approach with the ability to work independently and as part of a high-performing team.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Like what you hear? Join us!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.