Sales Development Manager

Reposted Yesterday
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Dallas, TX, USA
Hybrid
Mid level
Information Technology • Logistics • Software • Transportation • 3PL: Third Party Logistics
The Role
Lead and develop a high-volume SMB sales team to drive new business growth. Coach on prospecting, discovery, objection handling, negotiation and closing. Monitor pipeline health and CRM accuracy, partner on strategic opportunities, collaborate cross-functionally, support hiring/onboarding, and identify process improvements to boost win rates and revenue.
Summary Generated by Built In
As a Sales Development Manager (SDM) at Echo Global Logistics, you will lead a high-performing team of full-cycle sales representatives responsible for driving new business growth in the SMB segment. You'll develop top sales talent through coaching, performance management, and execution while fostering a culture of accountability and results.What You'll Do
  • Lead, coach, and develop a high-volume sales team to consistently achieve and exceed revenue goals.
  • Drive team performance through regular coaching, pipeline reviews, performance metrics, and accountability.
  • Improve sales effectiveness by coaching prospecting, discovery, objection handling, negotiation, and closing techniques.
  • Monitor pipeline health and CRM accuracy to ensure disciplined sales execution and forecasting.
  • Partner with sales representatives on strategic opportunities to improve win rates and accelerate revenue growth.
  • Collaborate with Customer Success, Marketing, Sales Enablement, and Leadership to optimize the customer experience and sales performance.
  • Support hiring, onboarding, and ongoing development of sales talent.
  • Identify process improvements and share best practices to continuously elevate team performance.
Qualifications
  • Minimum of 3 years of experience managing a high-volume sales team.
  • Proven track record of leading teams to consistently meet or exceed sales goals.
  • Strong coaching and performance management skills with the ability to develop and motivate sales professionals.
  • Experience using sales metrics and KPIs to drive performance and accountability.
  • Excellent communication, leadership, and organizational skills in a fast-paced environment.
Why Echo
  • Competitive compensation
  • Medical, Dental, Vision, Disability & Life Insurance
  • 401(k) with company match
  • Pet Insurance
  • PTO, commuter benefits, gym membership discounts, and wellness perks
  • Professional development and career advancement opportunities
  • Collaborative, inclusive culture

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. 

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Skills Required

  • Minimum of 3 years managing a high-volume sales team
  • Proven track record of leading teams to meet or exceed sales goals
  • Strong coaching and performance management skills
  • Experience using sales metrics and KPIs to drive performance
  • Experience monitoring pipeline health and maintaining CRM accuracy
  • Excellent communication, leadership, and organizational skills in a fast-paced environment

Echo Global Logistics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Echo Global Logistics and has not been reviewed or approved by Echo Global Logistics.

  • Wellbeing & Lifestyle Benefits Wellness and lifestyle perks appear broad, including telehealth access, an employee assistance program, and fitness-related offerings like Peloton and gym discounts. Additional extras such as pet insurance, phone discounts, and company-sponsored events add to the perceived breadth of non-cash rewards.
  • Healthcare Strength Health coverage is positioned as comprehensive, with multiple plan types (PPO and HDHP) plus dental and vision options. Tax-advantaged accounts (HSA/FSA) and always-on telehealth access reinforce the sense of a well-rounded healthcare offering.
  • Parental & Family Support Paid bonding/parental leave, Care.com membership, and bereavement leave are highlighted as meaningful supports for family needs. Volunteer time off also contributes to the sense of broader life-supportive benefits beyond core insurance.

Echo Global Logistics Insights

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The Company
HQ: Chicago, IL
2,600 Employees
Year Founded: 2005

What We Do

Echo is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.

Why Work With Us

At Echo you don’t just have a job—you have a career. Passion for what you do keeps you on the road to success. It’s teamwork and relationships that make our team truly successful. The chance to work alongside friends, have your voice heard, and be mentored by those who genuinely want to see you grow and thrive makes every day even better.

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