Jobs at Echo Global Logistics

Supports transactional logistics accounts by entering pickup and delivery requests, collecting documents, verifying shipment timing, resolving customer and billing issues, maintaining account profiles, and communicating proactively with internal and external partners. The role requires customer service, multitasking, problem-solving, SOP adherence, relationship management, and proficiency with Microsoft Office in a fast-paced office environment.

Owns enterprise Microsoft 365 engineering and administration for approximately 4,600 users, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, integrations, automation, security controls, Copilot, and Power Platform. Provides Tier 3 escalation and on-call support, leads tenant migrations and feature rollouts, manages ITIL processes, and partners with security teams. The role also establishes configuration standards, evaluates Microsoft roadmap changes, documents solutions, and mentors operations engineers.

Prospect for new business through outbound calls, conduct discovery conversations, demonstrate logistics solutions, handle objections, negotiate pricing, close sales, manage pipeline activity, and ensure smooth customer handoffs. The role includes paid six-week training, ongoing coaching, and hybrid work flexibility.

Acquire new logistics clients through phone and email prospecting, relationship building, account penetration, and full-cycle sales. Manage pipelines in Salesforce, support account operations including invoicing and shipment tracking, and coordinate with internal teams to process transactions accurately. Complete an eight-week paid training program and pursue quotas in a fast-paced, competitive environment.

Acquires new logistics clients through phone and email prospecting, develops and manages customer relationships, drives account growth, and manages the full sales cycle. Responsibilities include pipeline management in Salesforce, account operations, invoicing, shipment tracking, and coordinating with internal teams. The role includes an eight-week paid training program, mentorship, continuous education, and opportunities for advancement.

Manage logistics, transportation, and customer service operations for enterprise clients. Build trusted client relationships, provide proactive issue resolution, monitor financial and productivity KPIs, lead continuous improvement initiatives, and communicate market trends. Recruit, coach, train, and manage logistics specialists while driving operational excellence and team performance.

Supervises daily office operations and administrative staff, including clerks, filing, document imaging, timecard management, and personnel issue resolution. Ensures effective communication between terminal operations and the customer service team while prioritizing tasks and maintaining a customer service-focused approach.

Supervise daily office operations and administrative staff, including clerks, filing, document imaging, timecards, and employee hours. Resolve personnel issues and ensure effective communication between terminal operations and the customer service team. The role requires Microsoft 365 proficiency, strong communication and leadership skills, multitasking, prioritization, and a customer service-oriented approach in an office or remote environment.

Drives new B2B parcel-shipping business from prospecting through contract close. Responsibilities include building a sales pipeline, conducting customer discovery, analyzing parcel costs and shipping data, developing proposals, negotiating contracts, coordinating implementation handoffs, maintaining Salesforce forecasts, and cultivating transportation, finance, procurement, and executive relationships. The role requires consultative selling expertise within the parcel, small-package, transportation, or logistics industry and includes 25% travel.

Provides on-site Tier I and Tier II desktop, deskside, technical user, and cloud support. Troubleshoots computer, software, network, and peripheral issues; investigates root causes; communicates status; documents resolutions in ticketing systems; and supports Microsoft Windows, Microsoft 365, Azure, Entra ID, Active Directory, Windows Server, and Intune environments.

Supports transactional client accounts by entering shipment requests, collecting documents, verifying pickups and deliveries, resolving issues, managing account profiles, and coordinating with internal and external partners. Assists with accounts receivable and payable issues, communicates proactively, follows standard operating procedures, and provides customer service while using company technology and transportation systems.

Paid 10-week internship supporting transportation and logistics operations. Responsibilities include designing and documenting processes, updating inventory and shipment records, analyzing network data for efficiency opportunities, and generating leads for warehouse partners. The role provides hands-on experience in warehouse operations, inventory management, transportation reporting, and supply chain processes. Candidates must be pursuing a relevant degree, commit to the full program beginning May 24, 2027, and work from the Troy, Michigan office in a hybrid arrangement.

The Outside Sales Executive builds and maintains relationships, seeks new business through sales efforts, and reaches revenue goals by collaborating with clients and stakeholders.

Manage key logistics accounts, coordinate daily shipments, resolve delivery and billing issues, communicate proactively with clients, and educate customers on transportation technology. Partner cross-functionally to track shipments, resolve discrepancies, file claims, and maintain accurate, timely billing while identifying solutions based on shipping patterns and client needs.

Manage key logistics accounts by coordinating daily shipments, resolving pickup, delivery, freight, and billing issues, and proactively communicating with clients. The role involves tracking shipments, filing claims, educating clients on Echo’s technology, ensuring billing accuracy, and partnering across departments to deliver transportation solutions and maintain strong customer relationships.

Leads cross-functional projects in a third-party logistics environment, managing scope, schedules, budgets, risks, resources, governance, stakeholder communications, and project documentation. Supports process improvement, Lean practices, change management, and operational standardization across warehouse and transportation functions. Partners with leadership, clients, vendors, and frontline teams to deliver initiatives aligned with business priorities and improve efficiency, service quality, and customer satisfaction.

Paid 10-week internship supporting supply chain analytics, inventory management, logistics optimization, transportation planning, warehouse operations, food quality, and supplier performance. The intern will analyze data, generate reports, forecast inventory, evaluate routes, monitor food safety standards, and identify process improvements. The role requires an active student in supply chain or a related field, familiarity with Excel or supply chain software, food safety knowledge, and the ability to work onsite in Greenfield five days per week.

Acquire new logistics-service clients through phone and email prospecting, manage relationships and sales pipelines, drive account growth, and support the full sales cycle. The role uses Salesforce and proprietary software for prospecting, account management, invoicing, shipment tracking, and operational coordination. Representatives receive six weeks of paid training and ongoing education while collaborating with internal departments to process transactions accurately and efficiently.

Generate new business through outbound prospecting, discovery conversations, product demonstrations, objection handling, pricing negotiation, and closing. Manage opportunities through the sales funnel, maintain pipeline discipline, and ensure smooth customer handoffs. The role includes a paid six-week training program, ongoing coaching, hybrid work, and use of sales and AI tools. Prior sales experience is helpful but not required.

Prospect for new business through outbound calls and Salesforce, build a sales pipeline, negotiate pricing, close deals, and help customers solve business challenges. The role includes a paid six-week training program, ongoing coaching, performance-based promotions, and hybrid work. Candidates should be competitive, resilient, coachable, motivated by earnings and growth, and comfortable communicating with new people daily. Recent graduates and applicants with 0–2 years of experience are encouraged; no sales experience is required.