SMB Sales Executive

Platzi is the leader in online education in Latin America, and the Spanish-speaking world in general. We are the pre-eminent provider of non-traditional, at scale education and training for companies and individuals in areas such as AI, Cybersecurity, English, Technology and Leadership. Platzi serves the needs of over 6 million students and more than 1,000 corporate clients.

Platzi is the essential learning platform for companies and employees alike. As an industry leader, our presence is highlighted by extensive press coverage and major industry events. While we operate remotely, we value in-person interactions and believe that meeting with customers is key to our success.

💡 Please, be sure to read https://platzi.com/notrabajar to find why you should not work with us 😉 yes, read it before applying, also read https://platzi.com/cultura as a foundational document for our team.

We are seeking a detail-oriented, efficient, and customer-focused SMB Sales Executive who excels in managing inbound sales channels, with the ability to also handle outbound opportunities when needed. The ideal candidate is not only proficient in operational excellence but also excels in closing deals. You should be a proactive professional with a strong ability to drive deals to closure, ensuring a seamless experience for potential customers throughout the sales funnel.

• Manage and optimize inbound sales channels, ensuring timely and effective follow-up with all leads, while also identifying and pursuing outbound opportunities when necessary.
• Qualify inbound leads and guide them through the sales process, from initial contact to closing the deal, with a strong focus on delivering solid, persuasive closes.
• Maintain a high standard of operational efficiency by ensuring all activities are accurately recorded and tracked within our CRM.
• Collaborate closely with marketing and customer success teams to ensure a smooth handoff from lead generation to customer onboarding.
• Analyze sales metrics and performance data to continuously improve sales processes 
• and strategies.
• Build strong relationships with potential customers, acting as their primary point of contact and trusted advisor.
• Provide regular feedback to the marketing team on the quality of inbound leads and suggestions for improvement.
• Demonstrate exceptional closing skills, ensuring that potential customers are successfully converted into satisfied clients.

• 3+ years of  experience in a sales role, preferably in SaaS, telcos, insurance, or training industries, with a strong focus on Outbound sales and a proven ability to close deals.
• Proven track record of meeting or exceeding sales targets through Outbound channels, with additional experience in intbound sales as a plus.
• Exceptional organizational skills with a keen eye for detail and a commitment to operational excellence.
• Strong communication and interpersonal skills, with the ability to build rapport quickly with prospects and clients.
• Proficient in CRM software and other sales tools; experience with HubSpot or Salesforce is a plus.
• Ability to work independently and as part of a team, managing multiple leads and priorities simultaneously.
• A results-oriented mindset with the ability to adapt to changing priorities and conditions.
• Experience working in a fast-paced, startup environment is a plus.
• English B2

With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories.

We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too 😉.

At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave.

All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares.

You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team.

We care about your emotional health by covering the first four online therapy sessions with specialized companies.

Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds.

Every year, the entire team gathers somewhere in the world for a week to meet face-to-face, get to know each other, have interesting discussions, and plan ambitious projects.