SMB Representative LATAM - English & Spanish Speaker

Posted 23 Days Ago
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Austin, TX
Hybrid
1-3 Years Experience
Cloud • Information Technology • Security • Software
Home of Clean Code - We are committed to transparency and continuously improving support for our community.
The Role
The SMB Representative LATAM plays a crucial role in the sales organization by working with new prospects and existing customers in the SMB business segment in Latin America to drive growth and adoption of the company's products. Responsibilities include qualifying inbound demand, managing sales cycle, optimizing customer acquisition, engaging with customers over various channels, and growing the spend of SMB accounts in the region.
Summary Generated by Built In

Why should I Apply:


At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.


We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.


The impact you will have


SMB Representative LATAM plays a crucial role in our sales organization. They will be responsible for working new prospects and existing customers in the SMB business segment in Latin America. You will identify, nurture, prospect, and close opportunities with prospects and customers, manage relationships, ensure renewals, and track customer data. Your expertise will be critical in helping articulate the value of our products, and work with prospects and customers to continue the growth and adoption of our products in Latin America. Ideally, you have sold technical products before.

On a daily basis, you will

  • Qualify inbound demand for new opportunities and demonstrate the value of our product in the CI/CD lifecycle
  • Manage the entire sales cycle (qualifying > close) in a high-volume/high-velocity commercial business segment
  • Help optimize customer acquisition and expansion process through troubleshooting, improving workflow, and proposing new solutions
  • Work with customers and prospects in the Small and Medium-sized business range
  • Interact with customers over the phone, email, and video conference
  • Proactively engage in building, growing, and sharing sales team best practices
  • Utilize Salesforce.com to set daily activity and accurately forecast opportunity pipeline
  • Leverage tools and sales methodologies to strongly qualify and close new logosProvide exceptional customer service and engagement to find and close expansion opportunities
  • Manage expansion sales efforts to grow the spend of SMB accounts in Latin America

The skills you will demonstrate

  • Proven sales success of 2+ years of experience in a B2B sales role, ideally in a SaaS or subscription model
  • Focus on building and managing customer relationships
  • Experience selling a technical product to a technical buyer
  • Proven success in prospecting new business prospects and current customers to identify new growth opportunities
  • Expertise in navigating and growing a pipeline in prospect/existing customer accounts and taking a deal from Lead Qualification to Closed Won
  • Familiarity in supporting and selling to SMB customers and managing and negotiating software sales deals
  • Ability to drive the sales process effectively through phone calls, emails, and virtual and on-site meetings
  • Proficiency in communicating with executive-level contacts and delivering value messages based on the persona you are engaging with (bottom/up and top/down approach)
  • Salesforce.com expertise; you know it and can’t imagine sales without it
  • Customer-Centric focus; We Want Happy Customers
  • Language Skills: English and Spanish (Portuguese would be a plus)

The soft skills you will demonstrate

  • Strong communication and listening skills: handling objections and taking feedback and coaching.
  • Team player interested in seeing the company goals achieved alongside the team and individual goals.
  • Self-driven, desire to succeed, hungry, and proactive attitude.

Nice to have

  • Experience in Software Development Tooling sales or experience selling into the Development side of IT.
  • Experience with selling and closing deals internationally.

Why you will love it here:


Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.

We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!

We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work.

We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.



We prioritize Diversity, Equity, and Inclusion:


At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.


We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.

Top Skills

Salesforce

What the Team is Saying

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The Company
HQ: Geneva
505 Employees
Hybrid Workplace
Year Founded: 2008

What We Do

Sonar equips developers and organizations to systematically achieve a state of Clean Code so that all code is fit for development and production. By applying Sonar's Clean as You Code methodology, organizations minimize risk, reduce technical debt, and derive more value from their software in a predictable and sustainable way.

At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride! Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization.

The open-source and commercial Sonar solution – SonarLint, SonarCloud, and SonarQube – supports over 30 programming languages, frameworks, and infrastructure technologies. Trusted by 7 million developers and 500,000 organizations globally to clean more than half a trillion lines of code, Sonar has become integral to delivering better software.

Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Annecy, France; Bochum, Germany, and Singapore. The company is rapidly growing with over 500 employees and more than 21,000 customers deploying Sonar products worldwide.

Join us; we’ll be smarter and stronger together!

Why Work With Us

We are a product-first company, all while maintaining a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.

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Sonar Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid policy fosters high employee collaboration along with the flexibility to work remotely. At Sonar, we encourage employees to come into the office 2-3 days/week.

Typical time on-site: 2 days a week
HQGeneva, CH
Austin, TX
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