Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Small Commercial Client Account Manager to join our growing team in Maitland, FL!
The Small Commercial Client Account Manager position services new and existing accounts; providing support to team in maintaining and expanding assigned accounts.
How You Will Contribute:
Enter and update all required client and claims data in the agency management system per company and carrier guidelines.
Prepare renewal submissions, exposure checklists, and collaborate with the Marketing Department throughout the renewal process.
Handle the preparation, review, and processing of insurance binders, policies, endorsements, certificates, audits, and cancellations.
Validate policy coverages and premium charges; prepare and reconcile premium billings and invoices.
Deliver policies to insureds, maintain follow-up systems for correspondence, and manage claim communications.
Receive, track, and update claim information, maintaining suspense files until claims are closed.
Quote and write additional lines of coverage (e.g., flood, wind) as needed.
Build and maintain positive relationships with underwriters, clients, and producers.
Stay current with commercial lines coverages, carrier rating plans, WIC modification factors, and loss reviews.
Maintain active licensing, complete continuing education, and perform other assigned duties as needed.
Licenses and Certifications:
2-20 Property and Casualty license (or obtained within 90 days within hire)
Skills & Experience to be Successful:
High school diploma or equivalent
3-5 years insurance experience (preferred)
3-5 years customer service experience
Working knowledge of AMS360 and ImageRight (preferred)
Excellent verbal and written communication skills
Organizational and prioritizing skills
Professional demeanor, positive attitude
Experience with personal computers and related software (Microsoft Word, Excel); proficient typing skills
Strong ability to multi-task/manage multiple projects and communities
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Similar Jobs
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
