When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
And that’s just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:Unum is seeking a dynamic and strategic Small Business Sales Director to lead the development, optimization, and execution of sales processes designed to elevate performance across our Small Business Consultant (SBC) organization. This role is ideal for a leader who thrives in a high growth environment, brings deep expertise in sales performance management, and is motivated by building strong teams and scalable, customer centric sales strategies.As a key driver of our small business segment, you will work closely with field leadership to align vision, shape sales strategy, and ensure consistency and excellence across more than thirty office locations. You will coach, inspire, and empower SBCs, while continuously improving the processes, tools, and methods that support their success.
If you are passionate about developing people, leveraging data to drive results, and influencing a high performance culture, we invite you to bring your leadership to Unum.
What You’ll Do
Design, implement, and refine best practice sales processes that enable SBCs to meet and exceed performance targets.
Drive adoption and continuous improvement of Standard Operating Procedures, creating consistency, efficiency, and predictability across all field offices.
Coach and develop SBCs using proven methods that strengthen capability, accelerate performance, and support long-term success.
Support deal strategy, including relationship management, negotiations, and closing.
Enhance the customer and broker experience by promoting sales methods that build trust, long term relationships, and high satisfaction.
Use dashboards and analytics to monitor performance, identify trends, and guide data driven decision making.
Partner closely with Field Office leadership to optimize territory sales results, support recruiting strategies, and contribute to career development pathways for SBCs.
Lead recruiting and hiring of SBCs in collaboration with field leadership.
Oversee work planning, prioritization, and performance management, focusing on maximizing opportunities and improving close ratios.
Proactively address risks, communication gaps, or service concerns, and ensure effective resolution.
Continuously evaluate and refine the SBC operating model to increase efficiency and overall effectiveness.
Fulfill additional responsibilities as assigned by leadership.
What You Bring
Bachelor’s degree preferred; 5+ years of sales performance management experience.
Proven success in sales generation, sales leadership, or sales process management.
Strategic thinker able to integrate information from multiple sources and guide teams with clarity and confidence.
Exceptional relationship building skills across peers, cross functional partners, and senior leaders.
Strong teambuilding and leadership capabilities with the ability to influence without direct authority.
Ability to leverage metrics and data insights to drive coaching effectiveness and pipeline ownership.
Deep understanding of the competitive insurance landscape and ability to adjust strategies accordingly.
Strong customer-oriented mindset and commitment to service excellence.
Track record of success in metric driven, performance-oriented environments.
High credibility, confidence, and ability to gain trust across the organization.
Excellent written and verbal communication, negotiation, and interpersonal skills.
Strong organizational capabilities, including prioritization and time management.
High resilience, adaptability, and ability to manage multiple competing demands.
Advanced proficiency in Excel, Word, PowerPoint, and Outlook.
#LI-MF1
~IN1Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above job description. If salary information is not listed in the job description above, compensation is based solely on commissions.Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
What We Do
Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.
