When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
And that’s just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:General SummaryThe Small Business Development Specialist (SBDS) will be instrumental to the success of the Small Business Distribution Team. The incumbent will contribute to the execution of sales support activities that maximize revenue generation. The SBDS will be tasked with consistently identifying and implementing process efficiencies that positively impact our Brokers and Clients. The SBDS will work closely with Small Business Consultants (SBC’s), internal Home Office partners, Field Office partners, and external customers to drive consistency and growth through Enrollments, Renewals, Plan Changes, NLOC, activity reporting, etc.
Principal Duties and Responsibilities
Drive Small Business Sales Support & Market Development Activities
- Support Small Business pre-sale, preparation of presentations, broker call prep, marketing materials, benchmarking, and competitor analysis
- Perform proactive review and analysis of inforce block; manage/monitor process to support identification of cross-selling opportunities; drive quote process with SBC team; work closely with internal team on proactive quotes from inforce block
- Compile broker summary profiles and provide profit and persistency analysis
- Assist Small Business leadership team on delivering broker development programs
- Work closely with SBC, Broker and other internal partners to follow-up on quote activity and gather missing information to ensure full submission/financial recognition
- Assist with Hub reporting and data management to drive activity and results
Small Business Enrollment/Re-Enrollment Coordination and Support
- Provide consultative guidance to SBCs on all associated enrollment activities and overall strategy
- Complete enrollment event submissions and technology requests
- Follow up as needed to drive maximum policyholder comprehension/participation
Small Business Renewal Support
- Assist leadership and SBCs with the overall management of small business renewals
- Provide account research and recommendations including NLOC opportunities
- Assist with delivery and follow up as needed to ensure timely renewal acceptance and follow through
Small Business Account Maintenance
- Manage financial and non-financial GPCs including submission, information procurement, and required implementation assistance
- Complete Broker of Record change requests
- Act as the Salesforce.com subject mater expert for the Hub – includes driving contact management organization and consultation to SBCs
- May perform other duties as assigned
Job Specifications
- Bachelor’s degree or equivalent business experience required
- Experience in the employee benefits industry preferred
- Full understanding based on assignment of the Unum US or Colonial Life product and service portfolio preferred
- Solid growth and sales orientation
- Solid communication skills – both written and verbal
- Proven negotiation, persuasion and presentation skills
- Proven ability to think strategically and act tactically
- Solid problem solving/creative problem resolution abilities
- Strong Microsoft Office skills – Word, PowerPoint, Excel
- Solid technical aptitude - ability to utilize and leverage technology and systems
- Solid organization skills/ability to manage multiple priorities/deadlines
- Strong business acumen
- Ability to partner with a close team and develop strong business relationships
- Ability to manage conflicts
- Energetic, outgoing, thrives in a high volume environment
- Takes initiative/Results oriented
#LI-CA1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$45,600.00-$86,200.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
UnumSkills Required
- Bachelor's degree or equivalent business experience
- Experience in the employee benefits industry
- Understanding of Unum US or Colonial Life products and services
- Strong Microsoft Office skills (Word, PowerPoint, Excel)
- Salesforce.com subject matter expertise (Hub contact management)
- Solid communication skills, written and verbal
- Proven negotiation, persuasion and presentation skills
- Solid growth and sales orientation
- Strong business acumen and ability to think strategically and act tactically
- Solid organization skills and ability to manage multiple priorities/deadlines
- Solid problem solving and creative problem resolution abilities
- Ability to partner with a team and develop strong business relationships
- Ability to manage conflicts
Unum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unum and has not been reviewed or approved by Unum.
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Healthcare Strength — Benefits are described as starting day one and include medical coverage along with employer-provided life, short-term disability, and long-term disability. On-site amenities like a gym and café are also part of the health-and-extras package in some locations.
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Retirement Support — The retirement offering is positioned as a standout through a high employer 401(k) contribution. This retirement support is repeatedly framed as a key draw within the total rewards package.
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Leave & Time Off Breadth — Paid time off is characterized as generous, with additional personal days and company closure days also described. The time-off program is presented as broader than many peers on paper.
Unum Insights
What We Do
Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.
