SITEC - Requirements Analyst - MacDill AFB

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Responsibilities

Peraton requires a Requirements Analyst to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3.  This position is located at MacDill AFB in Florida.    

 The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. 

 The Requirements Analyst must be an excellent analytical thinker and problem solver, as well as effective communicator. The Requirements Analyst must have a broad understanding of and experience working with translating requirements into operational solutions. Since this position works closely with colleagues in other departments, strong interpersonal and communication skills are essential. Project management experience and a strong technical and functional knowledge of the Government’s preferred Enterprise Resource Planning (ERP) solutions are a plus.  The Requirements Analyst must also have a thorough understanding of the Government’s processes. The Analyst shall perform its work in accordance with policies, procedures, regulations, directives, and industry best practices.

Duties include but are not limited to:

• Identifying business and technical problems and developing corrective actions or improvements, ensuring solutions are technically sound and aligned with Enterprise capabilities and practices  

• Analyzing and defining systems, functions, process and user needs  

• Developing and designing technical solutions to meet unique operational requirements, leveraging a broad array of technical capabilities, tools, and services  

• Developing and recommending policies and procedures to transition solutions from concept, through planning, to operations  

• Leading projects to update and modernize existing systems based on changes in operational need, policy, or organizational strategy 

• Creating documentation such as policies, procedures, workflows, and user guides to enhance user acceptance and system integration  

• Conduct organizational studies, map current ITSM processes, and perform gap analyses to identify improvement opportunities using frameworks like ITIL and Lean 

• Collaborate with stakeholders to elicit business needs, create user stories, acceptance criteria, and technical specifications for ServiceNow solutions 

• Assist in setting up workflows, business rules, forms, dashboards, and reports; ensure solutions align with business objectives 

• Provide expertise in Incident, Change, Problem, Asset, Configuration, and Knowledge Management 

• Lead technical solution design sessions, communicate project status, and serve as a liaison between business units, IT, and development teams 

• Participate in user acceptance testing (UAT), develop test cases, and create training materials for end-users 

Qualifications

Qualifications: 

• A DoW security clearance at the TS/SCI level is required
• Min 9 years with HS Diploma, 7 years with AS/AA degree, 5 years with BS/BA, 3 years with MS/MA 
• Have a demonstrated ability to communicate exceptionally well both orally and in writing, as well as have a positive customer service attitude.    
• Strong proactive team player

Highly Desired Qualifications:

• Background and certifications related to systems or network engineering  
• ITIL Foundations OR Project+ OR Certified Associate in Project Management (CAPM) certifications or Project Management Professional (PMP)     

Target Salary Range$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement

Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application StatementsThe application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own. EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.