On-Site Systems Analyst

We are seeking an On-site Systems Analyst to join our Applications team at Locke Supply Co. The successful candidate is comfortable interacting with multiple stakeholders from different areas, both internal and external, to understand problems and opportunities and to recommend solutions that enable company and departmental goals. They must have a deep passion for hands-on technical problem solving, thrive in ambiguous environments, be passionate about applications and technology, and have an untiring focus on excellent results. Business applications to include ERP, WMS, BI, CRM and supporting third party applications.

Job Functions

· Strong analytical and problem-solving skills, with experience in process flow analysis and design

· Provide technical support to end-users and troubleshoot issues related to applications.

· Conduct training sessions for end-users and develop user manuals and training materials.

· Develop an in-depth understanding of current business processes and recommend changes that leverage best usage of the current application or recommend new solutions that integrate with business software.

· Establish solid working relationships with end users, software vendors, and third-party providers.

· Provide efforts for enhancements, fixes, patches and upgrades.

· Handle support requests that may include troubleshooting, assisting, escalating, or redirecting as required. Ensuring concerns are resolved in a timely manner.

· Work with teams to execute project-based work to include small projects as well as larger implementations.

Qualifications

· 4 year’s experience in complex systems design, programming and systems software and support

· Ideal candidate will have functional experience in one or more of the following areas: Procurement to Pay (PTP) & Order to Cash (OTC) or Warehouse Management Systems or Inventory Management

· Demonstrated ability to learn new software applications or technologies.

· Experience supporting users in a multi-location, point of sale environment.

· Experience working with Infor SXe, Infor Syteline, Infor CSD, Infor CSI and/or other Infor technologies is preferred.

· Demonstrated SQL skills and proven development and troubleshooting expertise with SQL.

· Experience with Progress DB, Postgres DB, MS SQL and MySQL

· Experience with Microsoft Fabric and PowerBI.

· Experience with data migration, EDI integration and API connectivity.

· ETL extract, transform and load information from databases for application system conversions.

· Microsoft Visual Basic and/or Visual Basic for Applications experience a plus. Powershell experience a plus.

· Capable of effectively creating and presenting information to internal and external groups in various formats including design documents, proposals, statement of works and presentations.

· Demonstrate a high level of ownership, initiative, and strong sense of urgency in all assignments.

· Flexible and adaptable to changing priorities, able to manage multiple projects and tasks.

· Flexible as responsibilities may require occasional evening and weekend work.

· Fluent knowledge of English both verbal and written. Allowing the ability to communicate effectively.

· Must have valid driver's license, clean MVR and personal vehicle available to use for job-related duties.

· Must pass background check and drug screen.

Education

· Degree in Computer Science/Information Systems preferred or equivalent experience.

· Technical certifications are preferred.

Physical

· Repetitive use of hands.

· Occasionally required to sit, climb, stoop, kneel, crouch or crawl. The employee must frequently lift and/or move technical equipment up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.